The pension provider connection to NEST just worked. That said, moving past your tier headcount costs more than expected and it is built for simple payrolls, multiple pay frequencies push its limits.
Pros
The pension provider connection to NEST just worked.
Cons
Moving past your tier headcount costs more than expected.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months33 found this helpful
A
Aisha Dunmore
Practice manager · 11-50 employees · Engineering
United Kingdom
3.0
27 Sep 2025
Posts to the ledger automatically
Mixed. The pay run posts straight to the ledger so there is no journal to key, but the per person allowance is easy to misread when you are growing.
Pros
The pay run posts straight to the ledger so there is no journal to key.
Cons
The per person allowance is easy to misread when you are growing.
Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months10 found this helpful
D
Daniel Bhatti
Practice manager · 1-10 employees · IT services
United Kingdom
4.0
12 Sep 2025
Works because it is inside Xero
The pay run posts straight to the ledger so there is no journal to key, and employees update their own details and request holiday in the app. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.
Pros
The pay run posts straight to the ledger so there is no journal to key.
Cons
It is built for simple payrolls, multiple pay frequencies push its limits.
Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
5.0
Used for 2+ years14 found this helpful
J
Jodie Quinn
Financial controller · 51-200 employees · Retail
United Kingdom
4.0
10 Sep 2025
Employees help themselves now
Auto enrolment assessment runs each period without me remembering, and the pay run posts straight to the ledger so there is no journal to key. Moving past your tier headcount costs more than expected, but we live with it.
Pros
Auto enrolment assessment runs each period without me remembering.
Cons
Moving past your tier headcount costs more than expected.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months15 found this helpful
L
Laura Wexford
Practice manager · 1-10 employees · Accounting
LinkedIn verifiedUnited Kingdom
4.0
9 Sep 2025
Auto enrolment sorted
Employees update their own details and request holiday in the app, and the pay run posts straight to the ledger so there is no journal to key. CIS lives in the main Xero product rather than here, but we live with it.
Pros
Employees update their own details and request holiday in the app.
Cons
CIS lives in the main Xero product rather than here.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months
G
Gareth Corrigan
Finance director · 1000+ employees · Retail
United Kingdom
5.0
4 Sep 2025
Posts to the ledger automatically
The pension provider connection to NEST just worked. Employees update their own details and request holiday in the app.
Pros
The pension provider connection to NEST just worked.
Cons
It is built for simple payrolls, multiple pay frequencies push its limits.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years31 found this helpful
K
Katie Pemberton
HR manager · 201-500 employees · Logistics and transport
United Kingdom
4.0
24 Aug 2025
Works because it is inside Xero
Employees update their own details and request holiday in the app, and the pay run posts straight to the ledger so there is no journal to key. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.
Pros
Employees update their own details and request holiday in the app.
Cons
It is built for simple payrolls, multiple pay frequencies push its limits.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months27 found this helpful
C
Claire Whitfield
Founder · 11-50 employees · Manufacturing
United Kingdom
4.0
23 Aug 2025
Great if your payroll is simple
Employees update their own details and request holiday in the app, and sharing one audit trail with the accounts made year end simpler. A bureau would find it too light, but we live with it.
Pros
Employees update their own details and request holiday in the app.
Cons
A bureau would find it too light.
Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years22 found this helpful
A
Adam Patel
Finance manager · 201-500 employees · Professional services
United Kingdom
2.0
17 Aug 2025
Posts to the ledger automatically
Moving past your tier headcount costs more than expected, and it is built for simple payrolls, multiple pay frequencies push its limits. The pension provider connection to NEST just worked, which is about the only positive.
Pros
The pension provider connection to NEST just worked.
Cons
Moving past your tier headcount costs more than expected.
Ease of use
3.0
Value for money
3.0
Customer service
1.0
Functionality
1.0
Used for 2+ years2 found this helpful
E
Emma Hargreaves
Bookkeeper · 11-50 employees · Education
United Kingdom
5.0
3 Aug 2025
Fine up to a point
Sharing one audit trail with the accounts made year end simpler. The pay run posts straight to the ledger so there is no journal to key.
Pros
Sharing one audit trail with the accounts made year end simpler.
