Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

Visit website

Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Xero Payroll

225 reviews matching your filters

Ruth Ashworth

Finance manager · 201-500 employees · Accounting

United Kingdom

4.0

4 Nov 2025

Auto enrolment sorted

The pay run posts straight to the ledger so there is no journal to key, and auto enrolment assessment runs each period without me remembering. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months5 found this helpful

David Holloway

Owner · 1-10 employees · Hospitality

United Kingdom

3.0

4 Nov 2025

Works because it is inside Xero

Mixed. The pay run posts straight to the ledger so there is no journal to key, but it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 2.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months26 found this helpful

Claire Osei

Company secretary · 201-500 employees · Manufacturing

United Kingdom

4.0

3 Nov 2025

Posts to the ledger automatically

Sharing one audit trail with the accounts made year end simpler, and employees update their own details and request holiday in the app. CIS lives in the main Xero product rather than here, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years7 found this helpful

Peter Iqbal

Bookkeeper · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

3 Nov 2025

Works because it is inside Xero

The pay run posts straight to the ledger so there is no journal to key, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months23 found this helpful

Sarah Kaur

Director · 11-50 employees · Retail

United Kingdom

5.0

29 Oct 2025

Fine up to a point

The pay run posts straight to the ledger so there is no journal to key. Sharing one audit trail with the accounts made year end simpler.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months5 found this helpful

Thomas Middleton

Office manager · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

21 Oct 2025

Works because it is inside Xero

Employees update their own details and request holiday in the app, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years36 found this helpful

Stephen Vaughan

Sole trader · 1-10 employees · Legal services

United Kingdom

3.0

12 Oct 2025

Posts to the ledger automatically

Mixed. Sharing one audit trail with the accounts made year end simpler, but CIS lives in the main Xero product rather than here.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months8 found this helpful

Olivia Corrigan

Owner · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

5 Oct 2025

Auto enrolment sorted

Sharing one audit trail with the accounts made year end simpler, and employees update their own details and request holiday in the app. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years24 found this helpful

Alan Nowak

Operations manager · 51-200 employees · Manufacturing

United Kingdom

3.0

3 Oct 2025

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key. That said, a bureau would find it too light and moving past your tier headcount costs more than expected.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months13 found this helpful

Megan Begum

Bookkeeper · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

4.0

2 Oct 2025

Works because it is inside Xero

The pay run posts straight to the ledger so there is no journal to key. Only real gripe is that the per person allowance is easy to misread when you are growing.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months30 found this helpful