Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Adam Thornley

Bookkeeper · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom

4.0

18 Dec 2025

Fine up to a point

The pension provider connection to NEST just worked, and employees update their own details and request holiday in the app. The per person allowance is easy to misread when you are growing, but we live with it.

Pros

The pension provider connection to NEST just worked.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years30 found this helpful

Emma Baptiste

Operations manager · 51-200 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

4.0

1 Dec 2025

Works because it is inside Xero

Auto enrolment assessment runs each period without me remembering. Only real gripe is that CIS lives in the main Xero product rather than here.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years

Louise Ainsley

HR manager · 51-200 employees · Veterinary

United Kingdom

5.0

26 Nov 2025

Great if your payroll is simple

The pension provider connection to NEST just worked, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years32 found this helpful

Hannah Wexford

Bookkeeper · 11-50 employees · Property and lettings

United Kingdom

5.0

24 Nov 2025

Auto enrolment sorted

Sharing one audit trail with the accounts made year end simpler. The pension provider connection to NEST just worked.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years29 found this helpful

Fiona Holloway

Management accountant · 51-200 employees · Accounting

United Kingdom

5.0

23 Nov 2025

Auto enrolment sorted

Sharing one audit trail with the accounts made year end simpler. The pension provider connection to NEST just worked.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months7 found this helpful

Craig Dunmore

Owner · 11-50 employees · Logistics and transport

United Kingdom

5.0

20 Nov 2025

Auto enrolment sorted

Auto enrolment assessment runs each period without me remembering. Sharing one audit trail with the accounts made year end simpler.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years3 found this helpful

Neil Lockhart

Owner · 11-50 employees · Manufacturing

United Kingdom

5.0

19 Nov 2025

Auto enrolment sorted

The pay run posts straight to the ledger so there is no journal to key. Auto enrolment assessment runs each period without me remembering.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years7 found this helpful

Hannah Vaughan

HR director · 1000+ employees · Healthcare

United Kingdom

4.0

14 Nov 2025

Employees help themselves now

Sharing one audit trail with the accounts made year end simpler. Only real gripe is that a bureau would find it too light.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

A bureau would find it too light.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years21 found this helpful

Michael Okonkwo

Director · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

12 Nov 2025

Fine up to a point

The pension provider connection to NEST just worked. The pay run posts straight to the ledger so there is no journal to key.

Pros

The pension provider connection to NEST just worked.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years8 found this helpful

Jodie Ashworth

Payroll manager · 51-200 employees · Professional services

LinkedIn verifiedUnited Kingdom

5.0

6 Nov 2025

Fine up to a point

Auto enrolment assessment runs each period without me remembering. Employees update their own details and request holiday in the app.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months24 found this helpful