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Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars100
  • 4 stars72
  • 3 stars35
  • 2 stars14
  • 1 star4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Daniel Ashworth

HR manager · 51-200 employees · Logistics and transport

United Kingdom
3.0

8 Jan 2026

Auto enrolment sorted

Mixed. Sharing one audit trail with the accounts made year end simpler, but a bureau would find it too light.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

A bureau would find it too light.

Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years9 found this helpful

Daniel Ainsley

Management accountant · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom
4.0

4 Jan 2026

Fine up to a point

Sharing one audit trail with the accounts made year end simpler, and the pension provider connection to NEST just worked. Moving past your tier headcount costs more than expected, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years1 found this helpful

Bethany Patel

Management accountant · 51-200 employees · Recruitment

United Kingdom
3.0

2 Jan 2026

Works because it is inside Xero

Sharing one audit trail with the accounts made year end simpler. That said, CIS lives in the main Xero product rather than here and it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use
2.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months9 found this helpful

Sophie Middleton

Payroll manager · 51-200 employees · Professional services

LinkedIn verifiedUnited Kingdom
5.0

1 Jan 2026

Works because it is inside Xero

Employees update their own details and request holiday in the app. The pay run posts straight to the ledger so there is no journal to key.

Pros

Employees update their own details and request holiday in the app.

Cons

Moving past your tier headcount costs more than expected.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months12 found this helpful

Bethany Thornley

Founder · 1-10 employees · Wholesale

United Kingdom
4.0

1 Jan 2026

Auto enrolment sorted

The pay run posts straight to the ledger so there is no journal to key. Only real gripe is that CIS lives in the main Xero product rather than here.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
3.0
Used for 1-2 years1 found this helpful

Thomas Mackenzie

Company secretary · 51-200 employees · Accounting

United Kingdom
5.0

30 Dec 2025

Posts to the ledger automatically

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months17 found this helpful

Louise Quinn

HR manager · 51-200 employees · IT services

United Kingdom
4.0

27 Dec 2025

Fine up to a point

Auto enrolment assessment runs each period without me remembering. Only real gripe is that moving past your tier headcount costs more than expected.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 2+ years15 found this helpful

Mohammed Whitfield

Owner · 11-50 employees · Education

United Kingdom
3.0

23 Dec 2025

Employees help themselves now

Auto enrolment assessment runs each period without me remembering. That said, moving past your tier headcount costs more than expected and the per person allowance is easy to misread when you are growing.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months28 found this helpful

Zoe Osei

Payroll manager · 51-200 employees · Hospitality

LinkedIn verifiedUnited Kingdom
3.0

23 Dec 2025

Works because it is inside Xero

Mixed. The pension provider connection to NEST just worked, but it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pension provider connection to NEST just worked.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months35 found this helpful

Owen Whitfield

HR director · 501-1000 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
5.0

21 Dec 2025

Works because it is inside Xero

The pension provider connection to NEST just worked. Auto enrolment assessment runs each period without me remembering.

Pros

The pension provider connection to NEST just worked.

Cons

CIS lives in the main Xero product rather than here.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months20 found this helpful