Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

Visit website

Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Xero Payroll

225 reviews matching your filters

Eleanor Patel

Company secretary · 51-200 employees · Wholesale

United Kingdom

4.0

18 Feb 2026

Works because it is inside Xero

The pension provider connection to NEST just worked, and auto enrolment assessment runs each period without me remembering. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.

Pros

The pension provider connection to NEST just worked.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years1 found this helpful

Ian Nasir

Finance manager · 51-200 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

5.0

9 Feb 2026

Employees help themselves now

Auto enrolment assessment runs each period without me remembering, and the pension provider connection to NEST just worked. No complaints so far.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months28 found this helpful

Aisha Rhodes

Owner · 11-50 employees · Wholesale

United Kingdom

4.0

30 Jan 2026

Employees help themselves now

The pension provider connection to NEST just worked, and the pay run posts straight to the ledger so there is no journal to key. A bureau would find it too light, but we live with it.

Pros

The pension provider connection to NEST just worked.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 3.0

Used for Less than 6 months9 found this helpful

James Thornley

HR director · 1000+ employees · Marketing and advertising

United Kingdom

5.0

30 Jan 2026

Employees help themselves now

Auto enrolment assessment runs each period without me remembering, and the pension provider connection to NEST just worked. No complaints so far.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

A bureau would find it too light.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years6 found this helpful

Laura Ferreira

Practice manager · 11-50 employees · Healthcare

United Kingdom

4.0

26 Jan 2026

Works because it is inside Xero

Sharing one audit trail with the accounts made year end simpler. Only real gripe is that moving past your tier headcount costs more than expected.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years28 found this helpful

Martin Radcliffe

Bookkeeper · 11-50 employees · Charity and non-profit

United Kingdom

4.0

24 Jan 2026

Posts to the ledger automatically

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months25 found this helpful

Nicola Hargreaves

Founder · 11-50 employees · Property and lettings

United Kingdom

5.0

18 Jan 2026

Great if your payroll is simple

Employees update their own details and request holiday in the app, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months10 found this helpful

Aisha Ashworth

Sole trader · 1-10 employees · Construction

United Kingdom

4.0

16 Jan 2026

Fine up to a point

Auto enrolment assessment runs each period without me remembering, and the pay run posts straight to the ledger so there is no journal to key. A bureau would find it too light, but we live with it.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

A bureau would find it too light.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 3.0

Used for 1-2 years3 found this helpful

James Ashworth

Management accountant · 51-200 employees · Wholesale

LinkedIn verifiedUnited Kingdom

5.0

13 Jan 2026

Auto enrolment sorted

The pension provider connection to NEST just worked, and employees update their own details and request holiday in the app. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years4 found this helpful

Katie Ashworth

Payroll manager · 51-200 employees · Construction

United Kingdom

5.0

12 Jan 2026

Auto enrolment sorted

Employees update their own details and request holiday in the app. Sharing one audit trail with the accounts made year end simpler.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months28 found this helpful