Skip to content
Assaylist
Xero Payroll logo

Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews
Visit website

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars100
  • 4 stars72
  • 3 stars35
  • 2 stars14
  • 1 star4

Filter reviews

Verified reviews for Xero Payroll

225 reviews matching your filters

David Mackenzie

Office manager · 11-50 employees · Healthcare

United Kingdom
3.0

16 Jun 2024

Employees help themselves now

Mixed. Employees update their own details and request holiday in the app, but the per person allowance is easy to misread when you are growing.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 2+ years10 found this helpful

Adam Holloway

Owner · 1-10 employees · Recruitment

United Kingdom
4.0

16 Jun 2024

Posts to the ledger automatically

Employees update their own details and request holiday in the app. Only real gripe is that the per person allowance is easy to misread when you are growing.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years25 found this helpful

Richard Stroud

Finance business partner · 501-1000 employees · Charity and non-profit

United Kingdom
4.0

13 Jun 2024

Fine up to a point

The pension provider connection to NEST just worked. Only real gripe is that a bureau would find it too light.

Pros

The pension provider connection to NEST just worked.

Cons

A bureau would find it too light.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years19 found this helpful

Megan Cavendish

Bookkeeper · 11-50 employees · Property and lettings

United Kingdom
3.0

1 Jun 2024

Posts to the ledger automatically

Auto enrolment assessment runs each period without me remembering. That said, it is built for simple payrolls, multiple pay frequencies push its limits and CIS lives in the main Xero product rather than here.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months15 found this helpful

Helen Bramley

HR director · 501-1000 employees · Accounting

United Kingdom
2.0

23 May 2024

Employees help themselves now

CIS lives in the main Xero product rather than here, and moving past your tier headcount costs more than expected. The pension provider connection to NEST just worked, which is about the only positive.

Pros

The pension provider connection to NEST just worked.

Cons

CIS lives in the main Xero product rather than here.

Ease of use
3.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years28 found this helpful

Ruth Nowak

Bookkeeper · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
3.0

16 May 2024

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key. That said, CIS lives in the main Xero product rather than here and it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months23 found this helpful

Hannah Fairbanks

HR manager · 201-500 employees · Food and beverage

United Kingdom
4.0

12 May 2024

Great if your payroll is simple

The pay run posts straight to the ledger so there is no journal to key. Only real gripe is that the per person allowance is easy to misread when you are growing.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use
3.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months29 found this helpful

Nicola Corrigan

Sole trader · 11-50 employees · Logistics and transport

United Kingdom
5.0

10 May 2024

Posts to the ledger automatically

Employees update their own details and request holiday in the app, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years21 found this helpful

Bethany Hargreaves

Financial controller · 201-500 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
5.0

6 May 2024

Employees help themselves now

Sharing one audit trail with the accounts made year end simpler. Employees update their own details and request holiday in the app.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months36 found this helpful

James Nowak

Office manager · 11-50 employees · Recruitment

United Kingdom
5.0

4 May 2024

Great if your payroll is simple

Sharing one audit trail with the accounts made year end simpler, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years5 found this helpful