Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Eleanor Nasir

Director · 1-10 employees · Professional services

United Kingdom

4.0

27 Aug 2024

Employees help themselves now

Auto enrolment assessment runs each period without me remembering. Only real gripe is that moving past your tier headcount costs more than expected.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months13 found this helpful

Richard Fairbanks

Management accountant · 51-200 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

20 Aug 2024

Posts to the ledger automatically

Auto enrolment assessment runs each period without me remembering. Employees update their own details and request holiday in the app.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months20 found this helpful

Owen Bhatti

Operations manager · 51-200 employees · Engineering

United Kingdom

4.0

16 Aug 2024

Fine up to a point

Employees update their own details and request holiday in the app. Only real gripe is that CIS lives in the main Xero product rather than here.

Pros

Employees update their own details and request holiday in the app.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years32 found this helpful

Michael Whitfield

Director · 1-10 employees · Manufacturing

United Kingdom

4.0

8 Aug 2024

Auto enrolment sorted

The pension provider connection to NEST just worked. Only real gripe is that it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pension provider connection to NEST just worked.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months27 found this helpful

Michael Begum

Director · 1-10 employees · Logistics and transport

United Kingdom

5.0

8 Aug 2024

Posts to the ledger automatically

Auto enrolment assessment runs each period without me remembering. The pay run posts straight to the ledger so there is no journal to key.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months1 found this helpful

Ian Kowalski

Director · 1-10 employees · IT services

United Kingdom

3.0

2 Aug 2024

Fine up to a point

Mixed. The pay run posts straight to the ledger so there is no journal to key, but it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months12 found this helpful

Priya Stroud

Founder · 11-50 employees · Education

United Kingdom

5.0

1 Aug 2024

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key. The pension provider connection to NEST just worked.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months15 found this helpful

Robert Hargreaves

Practice manager · 11-50 employees · Marketing and advertising

United Kingdom

3.0

30 Jul 2024

Employees help themselves now

Mixed. Sharing one audit trail with the accounts made year end simpler, but a bureau would find it too light.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

A bureau would find it too light.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years23 found this helpful

Thomas Adeyemi

Head of payroll · 501-1000 employees · Healthcare

United Kingdom

5.0

29 Jul 2024

Auto enrolment sorted

Employees update their own details and request holiday in the app, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months10 found this helpful

Peter Quinn

Systems accountant · 1000+ employees · Veterinary

United Kingdom

4.0

29 Jul 2024

Fine up to a point

The pay run posts straight to the ledger so there is no journal to key. Only real gripe is that it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years14 found this helpful