Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Owen Holloway

Founder · 11-50 employees · Veterinary

LinkedIn verifiedUnited Kingdom

4.0

8 Oct 2024

Auto enrolment sorted

The pay run posts straight to the ledger so there is no journal to key, and the pension provider connection to NEST just worked. A bureau would find it too light, but we live with it.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months32 found this helpful

David Patel

Operations manager · 51-200 employees · Fitness and leisure

United Kingdom

5.0

8 Oct 2024

Posts to the ledger automatically

The pension provider connection to NEST just worked, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years16 found this helpful

Adam Baptiste

Financial controller · 51-200 employees · Professional services

LinkedIn verifiedUnited Kingdom

1.0

26 Sep 2024

Posts to the ledger automatically

CIS lives in the main Xero product rather than here. It is built for simple payrolls, multiple pay frequencies push its limits. Looking at alternatives.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for Less than 6 months39 found this helpful

Simon Corrigan

Founder · 11-50 employees · Fitness and leisure

United Kingdom

2.0

24 Sep 2024

Posts to the ledger automatically

A bureau would find it too light, and the per person allowance is easy to misread when you are growing. The pay run posts straight to the ledger so there is no journal to key, which is about the only positive.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 2.0
Value for money: 2.0
Customer service: 1.0
Functionality: 1.0

Used for 6-12 months1 found this helpful

Alan Marsden

Bookkeeper · 1-10 employees · Wholesale

United Kingdom

3.0

18 Sep 2024

Great if your payroll is simple

Auto enrolment assessment runs each period without me remembering. That said, a bureau would find it too light and it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

A bureau would find it too light.

Ease of use: 2.0
Value for money: 4.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months12 found this helpful

Eleanor Colquhoun

Office manager · 1-10 employees · Professional services

LinkedIn verifiedUnited Kingdom

2.0

13 Sep 2024

Fine up to a point

The per person allowance is easy to misread when you are growing, and CIS lives in the main Xero product rather than here. Sharing one audit trail with the accounts made year end simpler, which is about the only positive.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 1.0
Value for money: 2.0
Customer service: 1.0
Functionality: 2.0

Used for 6-12 months30 found this helpful

Hannah Patel

Bookkeeper · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

4.0

30 Aug 2024

Posts to the ledger automatically

Employees update their own details and request holiday in the app. Only real gripe is that a bureau would find it too light.

Pros

Employees update their own details and request holiday in the app.

Cons

A bureau would find it too light.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years9 found this helpful

Claire Pemberton

HR director · 1000+ employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

30 Aug 2024

Fine up to a point

Auto enrolment assessment runs each period without me remembering. The pay run posts straight to the ledger so there is no journal to key.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months2 found this helpful

Owen Cavendish

Operations manager · 51-200 employees · Accounting

United Kingdom

5.0

30 Aug 2024

Works because it is inside Xero

The pay run posts straight to the ledger so there is no journal to key, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years39 found this helpful

Martin Patel

Finance business partner · 1000+ employees · Engineering

United Kingdom

2.0

28 Aug 2024

Posts to the ledger automatically

CIS lives in the main Xero product rather than here, and a bureau would find it too light. The pay run posts straight to the ledger so there is no journal to key, which is about the only positive.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 2.0
Value for money: 3.0
Customer service: 1.0
Functionality: 2.0

Used for 6-12 months35 found this helpful