Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Emma Radcliffe

Director · 11-50 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

30 Oct 2024

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years4 found this helpful

Hannah Devlin

Company secretary · 51-200 employees · Education

United Kingdom

5.0

28 Oct 2024

Auto enrolment sorted

The pension provider connection to NEST just worked, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years3 found this helpful

Adam Nowak

Bookkeeper · 11-50 employees · Construction

United Kingdom

5.0

26 Oct 2024

Great if your payroll is simple

Sharing one audit trail with the accounts made year end simpler. Employees update their own details and request holiday in the app.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months19 found this helpful

Aisha Stroud

Finance manager · 51-200 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

25 Oct 2024

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key. Auto enrolment assessment runs each period without me remembering.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months15 found this helpful

Eleanor Osei

Sole trader · 1-10 employees · Manufacturing

United Kingdom

4.0

21 Oct 2024

Great if your payroll is simple

The pension provider connection to NEST just worked. Only real gripe is that it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pension provider connection to NEST just worked.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years13 found this helpful

Rachel Ellery

Practice manager · 1-10 employees · Food and beverage

United Kingdom

4.0

20 Oct 2024

Works because it is inside Xero

Sharing one audit trail with the accounts made year end simpler, and employees update their own details and request holiday in the app. CIS lives in the main Xero product rather than here, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months34 found this helpful

Neil Holloway

Sole trader · 11-50 employees · Fitness and leisure

United Kingdom

2.0

17 Oct 2024

Auto enrolment sorted

Moving past your tier headcount costs more than expected, and a bureau would find it too light. Auto enrolment assessment runs each period without me remembering, which is about the only positive.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months33 found this helpful

Claire Dunmore

Founder · 11-50 employees · Recruitment

United Kingdom

5.0

14 Oct 2024

Great if your payroll is simple

Sharing one audit trail with the accounts made year end simpler, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years3 found this helpful

Peter Patel

Finance manager · 201-500 employees · Food and beverage

United Kingdom

4.0

12 Oct 2024

Auto enrolment sorted

Auto enrolment assessment runs each period without me remembering, and employees update their own details and request holiday in the app. Moving past your tier headcount costs more than expected, but we live with it.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years24 found this helpful

Aisha Halliwell

Sole trader · 1-10 employees · Wholesale

United Kingdom

4.0

10 Oct 2024

Employees help themselves now

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. Moving past your tier headcount costs more than expected, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years10 found this helpful