Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Daniel Nowak

Director · 11-50 employees · Professional services

United Kingdom

1.0

12 Dec 2024

Fine up to a point

It is built for simple payrolls, multiple pay frequencies push its limits. A bureau would find it too light. Looking at alternatives.

Pros

Employees update their own details and request holiday in the app.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 2+ years2 found this helpful

Thomas Baptiste

Company secretary · 51-200 employees · Logistics and transport

United Kingdom

5.0

10 Dec 2024

Auto enrolment sorted

Employees update their own details and request holiday in the app. Sharing one audit trail with the accounts made year end simpler.

Pros

Employees update their own details and request holiday in the app.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years33 found this helpful

Owen Patel

Payroll manager · 51-200 employees · Charity and non-profit

United Kingdom

3.0

7 Dec 2024

Works because it is inside Xero

Employees update their own details and request holiday in the app. That said, CIS lives in the main Xero product rather than here and it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

Employees update their own details and request holiday in the app.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months29 found this helpful

Owen Trelawny

Director · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

6 Dec 2024

Great if your payroll is simple

The pay run posts straight to the ledger so there is no journal to key. The pension provider connection to NEST just worked.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful

Hannah Okonkwo

Office manager · 11-50 employees · Fitness and leisure

United Kingdom

4.0

4 Dec 2024

Posts to the ledger automatically

The pay run posts straight to the ledger so there is no journal to key, and sharing one audit trail with the accounts made year end simpler. CIS lives in the main Xero product rather than here, but we live with it.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months25 found this helpful

Andrew Trelawny

Sole trader · 11-50 employees · Healthcare

United Kingdom

5.0

3 Dec 2024

Posts to the ledger automatically

Sharing one audit trail with the accounts made year end simpler. The pension provider connection to NEST just worked.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years38 found this helpful

Martin Trelawny

Payroll manager · 51-200 employees · Education

United Kingdom

5.0

13 Nov 2024

Posts to the ledger automatically

Employees update their own details and request holiday in the app, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years8 found this helpful

Helen Whitfield

Founder · 11-50 employees · Marketing and advertising

United Kingdom

5.0

2 Nov 2024

Employees help themselves now

Employees update their own details and request holiday in the app. Sharing one audit trail with the accounts made year end simpler.

Pros

Employees update their own details and request holiday in the app.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months

Adam Ainsley

Finance manager · 51-200 employees · Recruitment

United Kingdom

4.0

30 Oct 2024

Auto enrolment sorted

Sharing one audit trail with the accounts made year end simpler, and the pension provider connection to NEST just worked. Moving past your tier headcount costs more than expected, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months23 found this helpful

Nicola Corrigan

Bookkeeper · 1-10 employees · Fitness and leisure

United Kingdom

5.0

30 Oct 2024

Auto enrolment sorted

The pension provider connection to NEST just worked, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months32 found this helpful