Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Callum Bramley

Finance manager · 51-200 employees · Hospitality

United Kingdom

5.0

16 Jan 2025

Great if your payroll is simple

The pension provider connection to NEST just worked, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months21 found this helpful

Mohammed Ashworth

Finance manager · 51-200 employees · Hospitality

United Kingdom

5.0

16 Jan 2025

Auto enrolment sorted

Sharing one audit trail with the accounts made year end simpler. The pension provider connection to NEST just worked.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years18 found this helpful

Bethany Adeyemi

Founder · 1-10 employees · Legal services

United Kingdom

3.0

12 Jan 2025

Works because it is inside Xero

Mixed. The pay run posts straight to the ledger so there is no journal to key, but CIS lives in the main Xero product rather than here.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years36 found this helpful

Adam Cavendish

Founder · 11-50 employees · Accounting

United Kingdom

4.0

9 Jan 2025

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key. Only real gripe is that a bureau would find it too light.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months38 found this helpful

Craig Mackenzie

Operations manager · 51-200 employees · Accounting

United Kingdom

5.0

2 Jan 2025

Great if your payroll is simple

Sharing one audit trail with the accounts made year end simpler, and employees update their own details and request holiday in the app. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years

Michael Hargreaves

Director · 1-10 employees · Marketing and advertising

United Kingdom

4.0

2 Jan 2025

Posts to the ledger automatically

The pay run posts straight to the ledger so there is no journal to key, and auto enrolment assessment runs each period without me remembering. The per person allowance is easy to misread when you are growing, but we live with it.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years27 found this helpful

Michael Radcliffe

Payroll manager · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom

3.0

28 Dec 2024

Posts to the ledger automatically

Mixed. Auto enrolment assessment runs each period without me remembering, but it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years27 found this helpful

Mark Dunmore

Bookkeeper · 1-10 employees · IT services

United Kingdom

5.0

26 Dec 2024

Auto enrolment sorted

The pay run posts straight to the ledger so there is no journal to key, and the pension provider connection to NEST just worked. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years6 found this helpful

Richard Fairbanks

Owner · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

18 Dec 2024

Fine up to a point

Auto enrolment assessment runs each period without me remembering, and employees update their own details and request holiday in the app. Moving past your tier headcount costs more than expected, but we live with it.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years19 found this helpful

Sophie Osei

Company secretary · 51-200 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

3.0

12 Dec 2024

Works because it is inside Xero

The pension provider connection to NEST just worked. That said, CIS lives in the main Xero product rather than here and a bureau would find it too light.

Pros

The pension provider connection to NEST just worked.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months4 found this helpful