Xero Payroll

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RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Claire Iqbal

Group financial controller · 1000+ employees · Veterinary

United Kingdom

4.0

1 Apr 2025

Great if your payroll is simple

The pension provider connection to NEST just worked. Only real gripe is that moving past your tier headcount costs more than expected.

Pros

The pension provider connection to NEST just worked.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months31 found this helpful

Christopher Radcliffe

Finance business partner · 1000+ employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

31 Mar 2025

Works because it is inside Xero

Auto enrolment assessment runs each period without me remembering, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months

Amy Corrigan

Practice manager · 1-10 employees · Hospitality

United Kingdom

3.0

30 Mar 2025

Works because it is inside Xero

The pay run posts straight to the ledger so there is no journal to key. That said, moving past your tier headcount costs more than expected and a bureau would find it too light.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 2.0

Used for 1-2 years37 found this helpful

Simon Bhatti

Founder · 1-10 employees · Engineering

United Kingdom

5.0

29 Mar 2025

Auto enrolment sorted

Auto enrolment assessment runs each period without me remembering. The pay run posts straight to the ledger so there is no journal to key.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years13 found this helpful

Andrew Mackenzie

HR manager · 201-500 employees · Engineering

United Kingdom

5.0

25 Mar 2025

Posts to the ledger automatically

The pension provider connection to NEST just worked, and employees update their own details and request holiday in the app. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years31 found this helpful

Mohammed Stroud

Bookkeeper · 11-50 employees · Food and beverage

United Kingdom

5.0

17 Mar 2025

Fine up to a point

The pension provider connection to NEST just worked. Auto enrolment assessment runs each period without me remembering.

Pros

The pension provider connection to NEST just worked.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years27 found this helpful

Jodie Baptiste

Practice manager · 1-10 employees · Legal services

United Kingdom

3.0

14 Mar 2025

Fine up to a point

Mixed. The pay run posts straight to the ledger so there is no journal to key, but a bureau would find it too light.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years27 found this helpful

Stephen Bramley

Company secretary · 51-200 employees · Healthcare

United Kingdom

4.0

13 Mar 2025

Posts to the ledger automatically

The pension provider connection to NEST just worked, and the pay run posts straight to the ledger so there is no journal to key. The per person allowance is easy to misread when you are growing, but we live with it.

Pros

The pension provider connection to NEST just worked.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months15 found this helpful

Laura Kaur

Director · 11-50 employees · Veterinary

United Kingdom

3.0

24 Feb 2025

Auto enrolment sorted

Mixed. Sharing one audit trail with the accounts made year end simpler, but the per person allowance is easy to misread when you are growing.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 2.0

Used for 2+ years2 found this helpful

Megan Stroud

Owner · 1-10 employees · Accounting

United Kingdom

5.0

15 Feb 2025

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key. Employees update their own details and request holiday in the app.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years25 found this helpful