Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Owen Wexford

Systems accountant · 501-1000 employees · IT services

United Kingdom

5.0

7 May 2025

Employees help themselves now

Employees update their own details and request holiday in the app, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years5 found this helpful

Rebecca Sandhu

Owner · 1-10 employees · Manufacturing

United Kingdom

4.0

5 May 2025

Employees help themselves now

Sharing one audit trail with the accounts made year end simpler. Only real gripe is that CIS lives in the main Xero product rather than here.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months15 found this helpful

Ian Ainsley

Director · 1-10 employees · Charity and non-profit

United Kingdom

1.0

5 May 2025

Employees help themselves now

The per person allowance is easy to misread when you are growing. Moving past your tier headcount costs more than expected. Looking at alternatives.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years34 found this helpful

Charlotte Ferreira

Director · 11-50 employees · Professional services

United Kingdom

3.0

29 Apr 2025

Great if your payroll is simple

Mixed. The pension provider connection to NEST just worked, but CIS lives in the main Xero product rather than here.

Pros

The pension provider connection to NEST just worked.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months16 found this helpful

Adam Sinclair

Office manager · 1-10 employees · Manufacturing

United Kingdom

5.0

28 Apr 2025

Great if your payroll is simple

The pay run posts straight to the ledger so there is no journal to key. Sharing one audit trail with the accounts made year end simpler.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months27 found this helpful

Neil Radcliffe

Payroll manager · 51-200 employees · Recruitment

United Kingdom

5.0

21 Apr 2025

Auto enrolment sorted

Auto enrolment assessment runs each period without me remembering. Employees update their own details and request holiday in the app.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years23 found this helpful

Helen Ashworth

Payroll manager · 51-200 employees · Legal services

United Kingdom

5.0

14 Apr 2025

Posts to the ledger automatically

Auto enrolment assessment runs each period without me remembering. The pay run posts straight to the ledger so there is no journal to key.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years31 found this helpful

Freya Adeyemi

Director · 11-50 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

5.0

8 Apr 2025

Great if your payroll is simple

The pay run posts straight to the ledger so there is no journal to key. Sharing one audit trail with the accounts made year end simpler.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months8 found this helpful

Eleanor Okonkwo

Practice manager · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

5 Apr 2025

Auto enrolment sorted

Auto enrolment assessment runs each period without me remembering. Employees update their own details and request holiday in the app.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months4 found this helpful

David Vaughan

Payroll manager · 201-500 employees · Professional services

United Kingdom

5.0

3 Apr 2025

Fine up to a point

Employees update their own details and request holiday in the app, and the pension provider connection to NEST just worked. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years32 found this helpful