Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Fiona Okonkwo

Practice manager · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

13 Jun 2025

Auto enrolment sorted

The pay run posts straight to the ledger so there is no journal to key. Auto enrolment assessment runs each period without me remembering.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months32 found this helpful

Thomas Kaur

Operations manager · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom

4.0

5 Jun 2025

Posts to the ledger automatically

The pay run posts straight to the ledger so there is no journal to key. Only real gripe is that it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years11 found this helpful

Owen Ferreira

Financial controller · 201-500 employees · Legal services

United Kingdom

5.0

1 Jun 2025

Great if your payroll is simple

The pay run posts straight to the ledger so there is no journal to key. Sharing one audit trail with the accounts made year end simpler.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years1 found this helpful

Adam Wexford

Management accountant · 51-200 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

28 May 2025

Fine up to a point

Auto enrolment assessment runs each period without me remembering. Only real gripe is that a bureau would find it too light.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years20 found this helpful

Aisha Nowak

Practice manager · 11-50 employees · Charity and non-profit

United Kingdom

4.0

28 May 2025

Posts to the ledger automatically

The pay run posts straight to the ledger so there is no journal to key, and the pension provider connection to NEST just worked. CIS lives in the main Xero product rather than here, but we live with it.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years11 found this helpful

Christopher Hargreaves

Practice manager · 1-10 employees · Professional services

United Kingdom

5.0

24 May 2025

Posts to the ledger automatically

The pay run posts straight to the ledger so there is no journal to key. Sharing one audit trail with the accounts made year end simpler.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years38 found this helpful

Owen Sinclair

Owner · 1-10 employees · Accounting

United Kingdom

4.0

19 May 2025

Fine up to a point

The pay run posts straight to the ledger so there is no journal to key, and employees update their own details and request holiday in the app. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months8 found this helpful

Craig Dunmore

Director · 1-10 employees · Accounting

United Kingdom

5.0

18 May 2025

Great if your payroll is simple

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months24 found this helpful

Eleanor Middleton

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

13 May 2025

Great if your payroll is simple

Auto enrolment assessment runs each period without me remembering, and the pay run posts straight to the ledger so there is no journal to key. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months10 found this helpful

James Patel

Finance business partner · 501-1000 employees · Marketing and advertising

United Kingdom

5.0

11 May 2025

Great if your payroll is simple

Auto enrolment assessment runs each period without me remembering, and the pension provider connection to NEST just worked. No complaints so far.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months33 found this helpful