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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

4.2Based on 250 reviews
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Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Paul Iqbal

Director · 11-50 employees · Engineering

LinkedIn verifiedUnited Kingdom
2.0

13 Sep 2025

No fuss payroll

Check the integration with your accounting first, and it is built for simple payrolls and we will outgrow it. The free Basic tier runs our small pay run at no cost, which is about the only positive.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Check the integration with your accounting first.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 2+ years27 found this helpful

Eleanor Patel

Director · 1-10 employees · IT services

LinkedIn verifiedUnited Kingdom
4.0

8 Sep 2025

Great for a handful of staff

RTI and auto enrolment are handled without fuss, and it updates itself for each April without me thinking about it. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months15 found this helpful

James Vaughan

Sole trader · 1-10 employees · Education

United Kingdom
4.0

7 Sep 2025

Does RTI and auto enrolment fine

Pro is only five pounds a month for up to five staff, and the free Basic tier runs our small pay run at no cost. Check the integration with your accounting first, but we live with it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
3.0
Used for 6-12 months19 found this helpful

Michael Ferreira

Office manager · 1-10 employees · Charity and non-profit

United Kingdom
4.0

7 Sep 2025

Perfect for a micro employer

Pro is only five pounds a month for up to five staff. Only real gripe is that check the integration with your accounting first.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
3.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 2+ years8 found this helpful

Sarah Colquhoun

Office manager · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
5.0

6 Sep 2025

Great for a handful of staff

It updates itself for each April without me thinking about it, and the free Basic tier runs our small pay run at no cost. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years1 found this helpful

Louise Nasir

Founder · 1-10 employees · Hospitality

United Kingdom
5.0

26 Aug 2025

No fuss payroll

The pay run is quick and clear for a non specialist, and RTI and auto enrolment are handled without fuss. No complaints so far.

Pros

The pay run is quick and clear for a non specialist.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months32 found this helpful

Megan Thornley

Sole trader · 1-10 employees · Hospitality

United Kingdom
5.0

20 Aug 2025

No fuss payroll

The free Basic tier runs our small pay run at no cost. Pro is only five pounds a month for up to five staff.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months18 found this helpful

David Vaughan

Finance manager · 51-200 employees · Wholesale

United Kingdom
5.0

13 Aug 2025

Perfect for a micro employer

Pro is only five pounds a month for up to five staff, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

Pro is only five pounds a month for up to five staff.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years6 found this helpful

Jodie Kowalski

Office manager · 1-10 employees · Engineering

United Kingdom
4.0

8 Aug 2025

Free payroll that works

The pay run is quick and clear for a non specialist. Only real gripe is that no multiple pay frequencies or complex statutory handling.

Pros

The pay run is quick and clear for a non specialist.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 2+ years12 found this helpful

Michael Ainsley

Head of payroll · 501-1000 employees · Recruitment

United Kingdom
5.0

5 Aug 2025

Perfect for a micro employer

The free Basic tier runs our small pay run at no cost. Pro is only five pounds a month for up to five staff.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months38 found this helpful