Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

4.2Based on 250 reviews

Visit website

Ratings by dimension

Ease of use4.1
Value4.1
Support4.1
Features4.0

Rating distribution

5 stars
118
4 stars
83
3 stars
27
2 stars
17
1 star
5

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Shape Payroll

250 reviews matching your filters

Alan Bhatti

Director · 11-50 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

8 Nov 2025

Does RTI and auto enrolment fine

It updates itself for each April without me thinking about it, and RTI and auto enrolment are handled without fuss. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years6 found this helpful

Olivia Dunmore

Founder · 1-10 employees · Manufacturing

United Kingdom

5.0

1 Nov 2025

Free payroll that works

Pro is only five pounds a month for up to five staff. RTI and auto enrolment are handled without fuss.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years23 found this helpful

Andrew Kowalski

Office manager · 1-10 employees · Fitness and leisure

United Kingdom

4.0

1 Nov 2025

Simple and cheap

RTI and auto enrolment are handled without fuss. Only real gripe is that smaller vendor with a narrower feature set.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Smaller vendor with a narrower feature set.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years35 found this helpful

Megan Lockhart

Practice manager · 1-10 employees · IT services

United Kingdom

4.0

24 Oct 2025

Free payroll that works

It updates itself for each April without me thinking about it, and the free Basic tier runs our small pay run at no cost. Check the integration with your accounting first, but we live with it.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 3.0

Used for 6-12 months38 found this helpful

Rebecca Dunmore

Founder · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

18 Oct 2025

Simple and cheap

It updates itself for each April without me thinking about it, and Pro is only five pounds a month for up to five staff. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months9 found this helpful

Laura Holloway

Director · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

15 Oct 2025

No fuss payroll

The pay run is quick and clear for a non specialist, and Pro is only five pounds a month for up to five staff. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

The pay run is quick and clear for a non specialist.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months3 found this helpful

Jodie Thornley

Company secretary · 51-200 employees · Education

United Kingdom

4.0

14 Oct 2025

No fuss payroll

It updates itself for each April without me thinking about it. Only real gripe is that it is built for simple payrolls and we will outgrow it.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use: 3.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years15 found this helpful

Nicola Hargreaves

Practice manager · 1-10 employees · Marketing and advertising

United Kingdom

4.0

25 Sep 2025

No fuss payroll

The pay run is quick and clear for a non specialist. Only real gripe is that no multiple pay frequencies or complex statutory handling.

Pros

The pay run is quick and clear for a non specialist.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years32 found this helpful

David Nowak

Bookkeeper · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

4.0

23 Sep 2025

Perfect for a micro employer

Pro is only five pounds a month for up to five staff, and the pay run is quick and clear for a non specialist. Smaller vendor with a narrower feature set, but we live with it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months2 found this helpful

Ruth Bhatti

Office manager · 1-10 employees · Logistics and transport

United Kingdom

4.0

20 Sep 2025

Free payroll that works

The free Basic tier runs our small pay run at no cost. Only real gripe is that no multiple pay frequencies or complex statutory handling.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years36 found this helpful