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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Jodie Devlin

Founder · 1-10 employees · Food and beverage

United Kingdom
5.0

22 Dec 2025

Perfect for a micro employer

The free Basic tier runs our small pay run at no cost. It updates itself for each April without me thinking about it.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months

Helen Ellery

Owner · 11-50 employees · Wholesale

United Kingdom
3.0

19 Dec 2025

Does RTI and auto enrolment fine

Mixed. Pro is only five pounds a month for up to five staff, but it is built for simple payrolls and we will outgrow it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
3.0
Value for money
2.0
Customer service
4.0
Functionality
2.0
Used for 2+ years20 found this helpful

Paul Iqbal

Owner · 11-50 employees · Hospitality

United Kingdom
3.0

19 Dec 2025

Does RTI and auto enrolment fine

It updates itself for each April without me thinking about it. That said, no multiple pay frequencies or complex statutory handling and it is built for simple payrolls and we will outgrow it.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months27 found this helpful

Mohammed Corrigan

Financial controller · 51-200 employees · Logistics and transport

United Kingdom
5.0

18 Dec 2025

Does RTI and auto enrolment fine

Pro is only five pounds a month for up to five staff. The free Basic tier runs our small pay run at no cost.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months6 found this helpful

Eleanor Kaur

Bookkeeper · 11-50 employees · Property and lettings

United Kingdom
4.0

11 Dec 2025

Perfect for a micro employer

It updates itself for each April without me thinking about it, and RTI and auto enrolment are handled without fuss. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months20 found this helpful

Laura Lockhart

Finance manager · 201-500 employees · IT services

United Kingdom
5.0

27 Nov 2025

Free payroll that works

The free Basic tier runs our small pay run at no cost. The pay run is quick and clear for a non specialist.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years1 found this helpful

Robert Baptiste

Sole trader · 11-50 employees · Engineering

United Kingdom
5.0

24 Nov 2025

No fuss payroll

The pay run is quick and clear for a non specialist. Pro is only five pounds a month for up to five staff.

Pros

The pay run is quick and clear for a non specialist.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months12 found this helpful

Robert Rhodes

Founder · 1-10 employees · IT services

United Kingdom
3.0

19 Nov 2025

Perfect for a micro employer

Mixed. It updates itself for each April without me thinking about it, but no multiple pay frequencies or complex statutory handling.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years18 found this helpful

Amy Begum

Sole trader · 1-10 employees · Education

United Kingdom
2.0

16 Nov 2025

Simple and cheap

It is built for simple payrolls and we will outgrow it, and check the integration with your accounting first. It updates itself for each April without me thinking about it, which is about the only positive.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
1.0
Used for 6-12 months18 found this helpful

Megan Pemberton

Office manager · 1-10 employees · Legal services

United Kingdom
4.0

10 Nov 2025

No fuss payroll

The pay run is quick and clear for a non specialist, and Pro is only five pounds a month for up to five staff. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

The pay run is quick and clear for a non specialist.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years36 found this helpful