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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Peter Adeyemi

Practice manager · 11-50 employees · Healthcare

United Kingdom
5.0

23 Jan 2026

Does RTI and auto enrolment fine

Pro is only five pounds a month for up to five staff. The free Basic tier runs our small pay run at no cost.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months31 found this helpful

Louise Kaur

Office manager · 1-10 employees · Healthcare

United Kingdom
4.0

23 Jan 2026

Simple and cheap

RTI and auto enrolment are handled without fuss. Only real gripe is that check the integration with your accounting first.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months28 found this helpful

Andrew Hargreaves

Financial controller · 51-200 employees · Construction

United Kingdom
3.0

17 Jan 2026

No fuss payroll

Mixed. RTI and auto enrolment are handled without fuss, but smaller vendor with a narrower feature set.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
2.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years26 found this helpful

Laura Mackenzie

Practice manager · 11-50 employees · Wholesale

United Kingdom
4.0

15 Jan 2026

No fuss payroll

Pro is only five pounds a month for up to five staff. Only real gripe is that check the integration with your accounting first.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months9 found this helpful

Andrew Baptiste

Practice manager · 11-50 employees · Accounting

United Kingdom
3.0

6 Jan 2026

Perfect for a micro employer

Mixed. Pro is only five pounds a month for up to five staff, but check the integration with your accounting first.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Check the integration with your accounting first.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 2+ years

Jodie Patel

Owner · 11-50 employees · Hospitality

United Kingdom
5.0

4 Jan 2026

Free payroll that works

RTI and auto enrolment are handled without fuss. Pro is only five pounds a month for up to five staff.

Pros

RTI and auto enrolment are handled without fuss.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years10 found this helpful

Paul Middleton

HR manager · 201-500 employees · Hospitality

LinkedIn verifiedUnited Kingdom
2.0

30 Dec 2025

Does RTI and auto enrolment fine

No multiple pay frequencies or complex statutory handling, and smaller vendor with a narrower feature set. The free Basic tier runs our small pay run at no cost, which is about the only positive.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
1.0
Value for money
2.0
Customer service
3.0
Functionality
1.0
Used for 6-12 months16 found this helpful

Helen Devlin

Practice manager · 11-50 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
3.0

27 Dec 2025

Simple and cheap

Mixed. Pro is only five pounds a month for up to five staff, but smaller vendor with a narrower feature set.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months11 found this helpful

Priya Sinclair

Founder · 1-10 employees · Retail

United Kingdom
4.0

25 Dec 2025

Great for a handful of staff

The free Basic tier runs our small pay run at no cost, and the pay run is quick and clear for a non specialist. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years20 found this helpful

David Wexford

Company secretary · 201-500 employees · Engineering

United Kingdom
4.0

24 Dec 2025

Free payroll that works

It updates itself for each April without me thinking about it. Only real gripe is that check the integration with your accounting first.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years