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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

4.2Based on 250 reviews
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Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Paul Ainsley

Owner · 1-10 employees · Logistics and transport

United Kingdom
4.0

2 Aug 2025

Does RTI and auto enrolment fine

Pro is only five pounds a month for up to five staff, and it updates itself for each April without me thinking about it. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years6 found this helpful

Olivia Wexford

Owner · 11-50 employees · Logistics and transport

United Kingdom
5.0

24 Jul 2025

No fuss payroll

Pro is only five pounds a month for up to five staff. The free Basic tier runs our small pay run at no cost.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months35 found this helpful

Mohammed Vaughan

Head of finance · 501-1000 employees · Manufacturing

United Kingdom
5.0

24 Jul 2025

Simple and cheap

Pro is only five pounds a month for up to five staff, and the free Basic tier runs our small pay run at no cost. No complaints so far.

Pros

Pro is only five pounds a month for up to five staff.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months33 found this helpful

Adam Bramley

HR manager · 51-200 employees · Construction

LinkedIn verifiedUnited Kingdom
4.0

23 Jul 2025

Great for a handful of staff

Pro is only five pounds a month for up to five staff, and RTI and auto enrolment are handled without fuss. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years10 found this helpful

Sophie Holloway

Sole trader · 11-50 employees · IT services

LinkedIn verifiedUnited Kingdom
4.0

21 Jul 2025

Perfect for a micro employer

Pro is only five pounds a month for up to five staff, and the pay run is quick and clear for a non specialist. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

Pro is only five pounds a month for up to five staff.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months31 found this helpful

Kevin Lockhart

Bookkeeper · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom
4.0

20 Jul 2025

Great for a handful of staff

It updates itself for each April without me thinking about it. Only real gripe is that no multiple pay frequencies or complex statutory handling.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months17 found this helpful

Paul Quinn

Sole trader · 11-50 employees · Accounting

United Kingdom
1.0

9 Jul 2025

Great for a handful of staff

Check the integration with your accounting first. No multiple pay frequencies or complex statutory handling. Looking at alternatives.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Check the integration with your accounting first.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for Less than 6 months

Stephen Stroud

Payroll manager · 51-200 employees · Construction

United Kingdom
1.0

3 Jul 2025

No fuss payroll

Smaller vendor with a narrower feature set. Check the integration with your accounting first. Looking at alternatives.

Pros

The pay run is quick and clear for a non specialist.

Cons

Smaller vendor with a narrower feature set.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for Less than 6 months36 found this helpful

Mohammed Holloway

Practice manager · 11-50 employees · Healthcare

United Kingdom
5.0

29 Jun 2025

Free payroll that works

RTI and auto enrolment are handled without fuss, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

RTI and auto enrolment are handled without fuss.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months34 found this helpful

Claire Nasir

Office manager · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom
2.0

27 Jun 2025

Perfect for a micro employer

It is built for simple payrolls and we will outgrow it, and check the integration with your accounting first. RTI and auto enrolment are handled without fuss, which is about the only positive.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 6-12 months24 found this helpful