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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Helen Vaughan

Head of payroll · 501-1000 employees · Construction

United Kingdom
4.0

8 Jan 2025

Simple and cheap

The free Basic tier runs our small pay run at no cost. Only real gripe is that check the integration with your accounting first.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Check the integration with your accounting first.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years26 found this helpful

Kevin Corrigan

Bookkeeper · 11-50 employees · Charity and non-profit

United Kingdom
4.0

5 Jan 2025

Perfect for a micro employer

The pay run is quick and clear for a non specialist, and the free Basic tier runs our small pay run at no cost. Smaller vendor with a narrower feature set, but we live with it.

Pros

The pay run is quick and clear for a non specialist.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months4 found this helpful

Paul Vaughan

Director · 11-50 employees · Charity and non-profit

United Kingdom
1.0

30 Dec 2024

No fuss payroll

Smaller vendor with a narrower feature set. It is built for simple payrolls and we will outgrow it. Looking at alternatives.

Pros

It updates itself for each April without me thinking about it.

Cons

Smaller vendor with a narrower feature set.

Ease of use
2.0
Value for money
2.0
Customer service
1.0
Functionality
1.0
Used for 6-12 months22 found this helpful

Rachel Baptiste

Financial controller · 51-200 employees · Engineering

LinkedIn verifiedUnited Kingdom
5.0

30 Dec 2024

Free payroll that works

The pay run is quick and clear for a non specialist. RTI and auto enrolment are handled without fuss.

Pros

The pay run is quick and clear for a non specialist.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years7 found this helpful

Emma Marsden

Bookkeeper · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom
2.0

30 Dec 2024

No fuss payroll

No multiple pay frequencies or complex statutory handling, and it is built for simple payrolls and we will outgrow it. RTI and auto enrolment are handled without fuss, which is about the only positive.

Pros

RTI and auto enrolment are handled without fuss.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
1.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months39 found this helpful

James Thornley

Bookkeeper · 11-50 employees · Accounting

United Kingdom
5.0

29 Dec 2024

Does RTI and auto enrolment fine

It updates itself for each April without me thinking about it. Pro is only five pounds a month for up to five staff.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years13 found this helpful

Mohammed Iqbal

Office manager · 11-50 employees · Retail

United Kingdom
4.0

28 Dec 2024

No fuss payroll

The pay run is quick and clear for a non specialist. Only real gripe is that smaller vendor with a narrower feature set.

Pros

The pay run is quick and clear for a non specialist.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months19 found this helpful

Craig Thornley

Founder · 11-50 employees · Property and lettings

United Kingdom
5.0

25 Dec 2024

No fuss payroll

It updates itself for each April without me thinking about it. RTI and auto enrolment are handled without fuss.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years38 found this helpful

Owen Nasir

Director · 1-10 employees · Food and beverage

United Kingdom
2.0

21 Dec 2024

No fuss payroll

Smaller vendor with a narrower feature set, and no multiple pay frequencies or complex statutory handling. The pay run is quick and clear for a non specialist, which is about the only positive.

Pros

The pay run is quick and clear for a non specialist.

Cons

Smaller vendor with a narrower feature set.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 2+ years1 found this helpful

Neil Radcliffe

Practice manager · 1-10 employees · Wholesale

United Kingdom
3.0

20 Dec 2024

Perfect for a micro employer

Mixed. RTI and auto enrolment are handled without fuss, but no multiple pay frequencies or complex statutory handling.

Pros

RTI and auto enrolment are handled without fuss.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for Less than 6 months5 found this helpful