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Shape Payroll

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Simple UK cloud payroll with a genuinely free tier for the smallest employers

4.2Based on 250 reviews
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Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Kevin Okonkwo

Practice manager · 1-10 employees · Wholesale

United Kingdom
3.0

14 Feb 2025

No fuss payroll

Pro is only five pounds a month for up to five staff. That said, no multiple pay frequencies or complex statutory handling and smaller vendor with a narrower feature set.

Pros

Pro is only five pounds a month for up to five staff.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
3.0
Value for money
2.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years18 found this helpful

Martin Bramley

Founder · 1-10 employees · Fitness and leisure

United Kingdom
5.0

12 Feb 2025

Great for a handful of staff

The free Basic tier runs our small pay run at no cost. Pro is only five pounds a month for up to five staff.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months24 found this helpful

Olivia Middleton

Founder · 1-10 employees · Recruitment

United Kingdom
4.0

5 Feb 2025

Does RTI and auto enrolment fine

RTI and auto enrolment are handled without fuss, and Pro is only five pounds a month for up to five staff. Check the integration with your accounting first, but we live with it.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years14 found this helpful

Christopher Ainsley

Operations manager · 51-200 employees · Accounting

United Kingdom
4.0

4 Feb 2025

No fuss payroll

The free Basic tier runs our small pay run at no cost, and RTI and auto enrolment are handled without fuss. Smaller vendor with a narrower feature set, but we live with it.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months

Peter Ferreira

Management accountant · 201-500 employees · Construction

United Kingdom
4.0

2 Feb 2025

Free payroll that works

It updates itself for each April without me thinking about it. Only real gripe is that check the integration with your accounting first.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months7 found this helpful

Daniel Sinclair

Bookkeeper · 11-50 employees · Marketing and advertising

United Kingdom
5.0

1 Feb 2025

No fuss payroll

The free Basic tier runs our small pay run at no cost, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years36 found this helpful

Sophie Cavendish

Operations manager · 201-500 employees · Retail

United Kingdom
5.0

30 Jan 2025

No fuss payroll

The pay run is quick and clear for a non specialist. The free Basic tier runs our small pay run at no cost.

Pros

The pay run is quick and clear for a non specialist.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months17 found this helpful

Bethany Adeyemi

Financial controller · 201-500 employees · Engineering

United Kingdom
4.0

27 Jan 2025

No fuss payroll

It updates itself for each April without me thinking about it, and the free Basic tier runs our small pay run at no cost. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

It updates itself for each April without me thinking about it.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years19 found this helpful

Priya Stroud

Financial controller · 51-200 employees · Property and lettings

United Kingdom
5.0

16 Jan 2025

Does RTI and auto enrolment fine

The pay run is quick and clear for a non specialist. Pro is only five pounds a month for up to five staff.

Pros

The pay run is quick and clear for a non specialist.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months32 found this helpful

Craig Trelawny

Operations manager · 51-200 employees · Education

United Kingdom
4.0

10 Jan 2025

Perfect for a micro employer

It updates itself for each April without me thinking about it, and Pro is only five pounds a month for up to five staff. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years39 found this helpful