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Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Rebecca Middleton

Payroll manager · 51-200 employees · Legal services

LinkedIn verifiedUnited Kingdom
4.0

11 Apr 2025

No fuss payroll

RTI and auto enrolment are handled without fuss. Only real gripe is that smaller vendor with a narrower feature set.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months34 found this helpful

Katie Sandhu

Director · 11-50 employees · Retail

United Kingdom
5.0

31 Mar 2025

No fuss payroll

The free Basic tier runs our small pay run at no cost. Pro is only five pounds a month for up to five staff.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months21 found this helpful

Alan Wexford

Practice manager · 11-50 employees · Healthcare

United Kingdom
4.0

31 Mar 2025

No fuss payroll

The pay run is quick and clear for a non specialist, and it updates itself for each April without me thinking about it. It is built for simple payrolls and we will outgrow it, but we live with it.

Pros

The pay run is quick and clear for a non specialist.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years26 found this helpful

Jodie Rhodes

Owner · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
4.0

31 Mar 2025

Free payroll that works

The free Basic tier runs our small pay run at no cost, and the pay run is quick and clear for a non specialist. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months23 found this helpful

Emma Kowalski

Founder · 11-50 employees · Veterinary

United Kingdom
5.0

26 Mar 2025

Perfect for a micro employer

It updates itself for each April without me thinking about it, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months25 found this helpful

Megan Begum

Bookkeeper · 1-10 employees · Legal services

United Kingdom
5.0

26 Mar 2025

Does RTI and auto enrolment fine

It updates itself for each April without me thinking about it. RTI and auto enrolment are handled without fuss.

Pros

It updates itself for each April without me thinking about it.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months29 found this helpful

Mark Devlin

Company secretary · 201-500 employees · Logistics and transport

United Kingdom
2.0

24 Mar 2025

Great for a handful of staff

Check the integration with your accounting first, and no multiple pay frequencies or complex statutory handling. RTI and auto enrolment are handled without fuss, which is about the only positive.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Check the integration with your accounting first.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
1.0
Used for Less than 6 months36 found this helpful

Gareth Sinclair

Practice manager · 1-10 employees · Logistics and transport

United Kingdom
5.0

24 Mar 2025

No fuss payroll

It updates itself for each April without me thinking about it, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years10 found this helpful

Olivia Wexford

Office manager · 1-10 employees · Healthcare

United Kingdom
5.0

22 Mar 2025

Great for a handful of staff

It updates itself for each April without me thinking about it. Pro is only five pounds a month for up to five staff.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years32 found this helpful

Neil Quinn

Sole trader · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
1.0

22 Mar 2025

Perfect for a micro employer

Check the integration with your accounting first. No multiple pay frequencies or complex statutory handling. Looking at alternatives.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years15 found this helpful