Skip to content
Shape Payroll logo

Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

Ratings by dimension

  • Ease of use4.1
  • Value4.1
  • Support4.1
  • Features4.0

Rating distribution

  • 5 stars118
  • 4 stars83
  • 3 stars27
  • 2 stars17
  • 1 star5

Filter reviews

Verified reviews for Shape Payroll

250 reviews matching your filters

Mohammed Colquhoun

Office manager · 11-50 employees · Engineering

United Kingdom
5.0

30 May 2025

Simple and cheap

RTI and auto enrolment are handled without fuss. The free Basic tier runs our small pay run at no cost.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years25 found this helpful

Eleanor Mackenzie

Company secretary · 201-500 employees · Healthcare

LinkedIn verifiedUnited Kingdom
5.0

21 May 2025

No fuss payroll

RTI and auto enrolment are handled without fuss, and it updates itself for each April without me thinking about it. No complaints so far.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years34 found this helpful

Louise Ainsley

Practice manager · 1-10 employees · Marketing and advertising

United Kingdom
5.0

20 May 2025

No fuss payroll

Pro is only five pounds a month for up to five staff. The free Basic tier runs our small pay run at no cost.

Pros

Pro is only five pounds a month for up to five staff.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months34 found this helpful

Emma Marsden

HR manager · 51-200 employees · Construction

LinkedIn verifiedUnited Kingdom
5.0

20 May 2025

No fuss payroll

It updates itself for each April without me thinking about it, and Pro is only five pounds a month for up to five staff. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years30 found this helpful

Christopher Middleton

HR manager · 201-500 employees · IT services

United Kingdom
4.0

19 May 2025

Free payroll that works

The free Basic tier runs our small pay run at no cost, and RTI and auto enrolment are handled without fuss. Check the integration with your accounting first, but we live with it.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Check the integration with your accounting first.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for 2+ years12 found this helpful

Claire Kowalski

Payroll manager · 201-500 employees · Veterinary

United Kingdom
4.0

18 May 2025

No fuss payroll

The free Basic tier runs our small pay run at no cost. Only real gripe is that no multiple pay frequencies or complex statutory handling.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years20 found this helpful

Megan Mackenzie

Director · 11-50 employees · Professional services

United Kingdom
5.0

16 May 2025

Free payroll that works

The free Basic tier runs our small pay run at no cost, and RTI and auto enrolment are handled without fuss. No complaints so far.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

Smaller vendor with a narrower feature set.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years16 found this helpful

Michael Ashworth

Management accountant · 201-500 employees · Education

United Kingdom
4.0

13 May 2025

Perfect for a micro employer

It updates itself for each April without me thinking about it. Only real gripe is that smaller vendor with a narrower feature set.

Pros

It updates itself for each April without me thinking about it.

Cons

Smaller vendor with a narrower feature set.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months10 found this helpful

Jodie Iqbal

Office manager · 11-50 employees · Hospitality

United Kingdom
3.0

10 May 2025

Perfect for a micro employer

Mixed. RTI and auto enrolment are handled without fuss, but it is built for simple payrolls and we will outgrow it.

Pros

RTI and auto enrolment are handled without fuss.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years33 found this helpful

Laura Kaur

Bookkeeper · 11-50 employees · Manufacturing

United Kingdom
3.0

10 May 2025

Simple and cheap

Mixed. Pro is only five pounds a month for up to five staff, but smaller vendor with a narrower feature set.

Pros

Pro is only five pounds a month for up to five staff.

Cons

Smaller vendor with a narrower feature set.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
4.0
Used for Less than 6 months34 found this helpful