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Salesforce Sales Cloud

Verified listing

The enterprise CRM standard, endlessly configurable and priced to match

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features3.9

Rating distribution

  • 5 stars101
  • 4 stars73
  • 3 stars35
  • 2 stars15
  • 1 star8

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Verified reviews for Salesforce Sales Cloud

232 reviews matching your filters

Neil Ferreira

Founder · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom
5.0

20 Mar 2024

Overkill for a small team

Having a dedicated admin, it fits our process exactly. There is almost nothing you cannot configure it to do.

Pros

Having a dedicated admin, it fits our process exactly.

Cons

For a simple sales process it is far more than we needed.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years2 found this helpful

Priya Quinn

Financial controller · 51-200 employees · Food and beverage

United Kingdom
5.0

19 Mar 2024

The ecosystem is unmatched

The reporting and forecasting are genuinely powerful. The ecosystem means whatever we need to connect, someone built it.

Pros

The reporting and forecasting are genuinely powerful.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months31 found this helpful

Paul Halliwell

Sole trader · 11-50 employees · IT services

United Kingdom
5.0

18 Mar 2024

Powerful, and you pay for it

It scaled with us as our sales operation grew complex. The reporting and forecasting are genuinely powerful.

Pros

It scaled with us as our sales operation grew complex.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months33 found this helpful

Simon Mackenzie

Operations manager · 51-200 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom
4.0

6 Mar 2024

Needs an admin to run well

There is almost nothing you cannot configure it to do, and having a dedicated admin, it fits our process exactly. The real cost includes a consultant we did not budget for, but we live with it.

Pros

There is almost nothing you cannot configure it to do.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 1-2 years2 found this helpful

Martin Marsden

Director · 11-50 employees · Education

United Kingdom
4.0

6 Mar 2024

Overkill for a small team

The ecosystem means whatever we need to connect, someone built it, and having a dedicated admin, it fits our process exactly. The cost climbs steeply once you are past the entry tier, but we live with it.

Pros

The ecosystem means whatever we need to connect, someone built it.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months13 found this helpful

Amy Ainsley

Bookkeeper · 1-10 employees · Engineering

United Kingdom
1.0

6 Mar 2024

Needs an admin to run well

It needs ongoing administration or it becomes a mess. The cost climbs steeply once you are past the entry tier. Looking at alternatives.

Pros

There is almost nothing you cannot configure it to do.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 2+ years30 found this helpful

Eleanor Nasir

Sole trader · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom
5.0

5 Mar 2024

The ecosystem is unmatched

The reporting and forecasting are genuinely powerful. There is almost nothing you cannot configure it to do.

Pros

The reporting and forecasting are genuinely powerful.

Cons

The real cost includes a consultant we did not budget for.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months36 found this helpful

Priya Kaur

Bookkeeper · 11-50 employees · Construction

United Kingdom
4.0

2 Mar 2024

The ecosystem is unmatched

It scaled with us as our sales operation grew complex, and having a dedicated admin, it fits our process exactly. It needs ongoing administration or it becomes a mess, but we live with it.

Pros

It scaled with us as our sales operation grew complex.

Cons

It needs ongoing administration or it becomes a mess.

Ease of use
5.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years16 found this helpful

Daniel Bramley

Sole trader · 11-50 employees · Wholesale

LinkedIn verifiedUnited Kingdom
5.0

28 Feb 2024

Powerful, and you pay for it

There is almost nothing you cannot configure it to do, and the reporting and forecasting are genuinely powerful. No complaints so far.

Pros

There is almost nothing you cannot configure it to do.

Cons

For a simple sales process it is far more than we needed.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months39 found this helpful

Sarah Iqbal

Bookkeeper · 1-10 employees · Retail

United Kingdom
3.0

24 Feb 2024

The ecosystem is unmatched

Mixed. It scaled with us as our sales operation grew complex, but the cost climbs steeply once you are past the entry tier.

Pros

It scaled with us as our sales operation grew complex.

Cons

The cost climbs steeply once you are past the entry tier.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years37 found this helpful