Having a dedicated admin, it fits our process exactly. There is almost nothing you cannot configure it to do.
Pros
Having a dedicated admin, it fits our process exactly.
Cons
For a simple sales process it is far more than we needed.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years2 found this helpful
P
Priya Quinn
Financial controller · 51-200 employees · Food and beverage
United Kingdom
5.0
19 Mar 2024
The ecosystem is unmatched
The reporting and forecasting are genuinely powerful. The ecosystem means whatever we need to connect, someone built it.
Pros
The reporting and forecasting are genuinely powerful.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months31 found this helpful
P
Paul Halliwell
Sole trader · 11-50 employees · IT services
United Kingdom
5.0
18 Mar 2024
Powerful, and you pay for it
It scaled with us as our sales operation grew complex. The reporting and forecasting are genuinely powerful.
Pros
It scaled with us as our sales operation grew complex.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months33 found this helpful
S
Simon Mackenzie
Operations manager · 51-200 employees · Logistics and transport
LinkedIn verifiedUnited Kingdom
4.0
6 Mar 2024
Needs an admin to run well
There is almost nothing you cannot configure it to do, and having a dedicated admin, it fits our process exactly. The real cost includes a consultant we did not budget for, but we live with it.
Pros
There is almost nothing you cannot configure it to do.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for 1-2 years2 found this helpful
M
Martin Marsden
Director · 11-50 employees · Education
United Kingdom
4.0
6 Mar 2024
Overkill for a small team
The ecosystem means whatever we need to connect, someone built it, and having a dedicated admin, it fits our process exactly. The cost climbs steeply once you are past the entry tier, but we live with it.
Pros
The ecosystem means whatever we need to connect, someone built it.
Cons
The cost climbs steeply once you are past the entry tier.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months13 found this helpful
A
Amy Ainsley
Bookkeeper · 1-10 employees · Engineering
United Kingdom
1.0
6 Mar 2024
Needs an admin to run well
It needs ongoing administration or it becomes a mess. The cost climbs steeply once you are past the entry tier. Looking at alternatives.
Pros
There is almost nothing you cannot configure it to do.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 2+ years30 found this helpful
E
Eleanor Nasir
Sole trader · 11-50 employees · Construction
LinkedIn verifiedUnited Kingdom
5.0
5 Mar 2024
The ecosystem is unmatched
The reporting and forecasting are genuinely powerful. There is almost nothing you cannot configure it to do.
Pros
The reporting and forecasting are genuinely powerful.
Cons
The real cost includes a consultant we did not budget for.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months36 found this helpful
P
Priya Kaur
Bookkeeper · 11-50 employees · Construction
United Kingdom
4.0
2 Mar 2024
The ecosystem is unmatched
It scaled with us as our sales operation grew complex, and having a dedicated admin, it fits our process exactly. It needs ongoing administration or it becomes a mess, but we live with it.
Pros
It scaled with us as our sales operation grew complex.
Cons
It needs ongoing administration or it becomes a mess.
Ease of use
5.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years16 found this helpful
D
Daniel Bramley
Sole trader · 11-50 employees · Wholesale
LinkedIn verifiedUnited Kingdom
5.0
28 Feb 2024
Powerful, and you pay for it
There is almost nothing you cannot configure it to do, and the reporting and forecasting are genuinely powerful. No complaints so far.
Pros
There is almost nothing you cannot configure it to do.
Cons
For a simple sales process it is far more than we needed.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months39 found this helpful
S
Sarah Iqbal
Bookkeeper · 1-10 employees · Retail
United Kingdom
3.0
24 Feb 2024
The ecosystem is unmatched
Mixed. It scaled with us as our sales operation grew complex, but the cost climbs steeply once you are past the entry tier.
Pros
It scaled with us as our sales operation grew complex.
Cons
The cost climbs steeply once you are past the entry tier.