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Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

Ratings by dimension

  • Ease of use3.8
  • Value3.9
  • Support3.8
  • Features3.9

Rating distribution

  • 5 stars80
  • 4 stars70
  • 3 stars28
  • 2 stars21
  • 1 star7

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Verified reviews for Sage Accounting

206 reviews matching your filters

Owen Devlin

Bookkeeper · 1-10 employees · Hospitality

United Kingdom
1.0

9 Aug 2025

Fine for our size

Some of the AI features feel half finished. The Start tier is too limited, you end up on Standard almost immediately. Looking at alternatives.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

Some of the AI features feel half finished.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 6-12 months1 found this helpful

David Baptiste

Office manager · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
3.0

8 Aug 2025

Payroll being included changed the maths

VAT returns submit cleanly and the MTD side has never given us trouble. That said, the interface changed twice in a year and retraining staff is a cost and the Start tier is too limited, you end up on Standard almost immediately.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use
4.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years8 found this helpful

Laura Corrigan

Head of payroll · 501-1000 employees · Hospitality

United Kingdom
5.0

7 Aug 2025

Better than the last one we used

Having payroll included saved us a second subscription entirely. Moving from spreadsheets took a weekend and the import worked.

Pros

Having payroll included saved us a second subscription entirely.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years

Simon Ainsley

Owner · 1-10 employees · Marketing and advertising

United Kingdom
5.0

6 Aug 2025

Payroll being included changed the maths

Support answered the phone in under five minutes at year end. CIS deductions calculate correctly, which the last package got wrong twice.

Pros

Support answered the phone in under five minutes at year end.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months16 found this helpful

Priya Quinn

Sole trader · 11-50 employees · Accounting

United Kingdom
4.0

4 Aug 2025

Reliable, if not exciting

Invoice chasing runs itself and our debtor days dropped noticeably. Only real gripe is that receipt capture is metered and 30 a month goes quickly in a busy period.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years32 found this helpful

Mohammed Baptiste

Sole trader · 1-10 employees · Engineering

LinkedIn verifiedUnited Kingdom
2.0

1 Aug 2025

Solid for VAT and CIS

Receipt capture is metered and 30 a month goes quickly in a busy period, and the interface changed twice in a year and retraining staff is a cost. VAT returns submit cleanly and the MTD side has never given us trouble, which is about the only positive.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use
1.0
Value for money
1.0
Customer service
3.0
Functionality
3.0
Used for 2+ years37 found this helpful

Laura Adeyemi

Director · 11-50 employees · Fitness and leisure

United Kingdom
4.0

30 Jul 2025

Solid for VAT and CIS

CIS deductions calculate correctly, which the last package got wrong twice. Only real gripe is that reporting is fine until you want something custom, then it is export to Excel.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years20 found this helpful

Hannah Marsden

Practice manager · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
5.0

23 Jul 2025

Better than the last one we used

CIS deductions calculate correctly, which the last package got wrong twice. Bank reconciliation is quick once the rules learn your suppliers.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years22 found this helpful

Craig Fairbanks

Founder · 11-50 employees · IT services

United Kingdom
4.0

22 Jul 2025

Better than the last one we used

CIS deductions calculate correctly, which the last package got wrong twice, and the cash flow forecast is genuinely useful for planning payment runs. Reporting is fine until you want something custom, then it is export to Excel, but we live with it.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 2+ years38 found this helpful

Stephen Stroud

Head of finance · 501-1000 employees · Recruitment

United Kingdom
5.0

21 Jul 2025

Payroll being included changed the maths

Support answered the phone in under five minutes at year end, and bank reconciliation is quick once the rules learn your suppliers. No complaints so far.

Pros

Support answered the phone in under five minutes at year end.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months11 found this helpful