Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

3.9Based on 206 reviews

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Ratings by dimension

Ease of use3.8
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
80
4 stars
70
3 stars
28
2 stars
21
1 star
7

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Verified reviews for Sage Accounting

206 reviews matching your filters

Olivia Cavendish

Company secretary · 51-200 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

4 Nov 2025

Works, with caveats on the entry tier

CIS deductions calculate correctly, which the last package got wrong twice. VAT returns submit cleanly and the MTD side has never given us trouble.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months34 found this helpful

Simon Begum

HR director · 501-1000 employees · IT services

United Kingdom

5.0

1 Nov 2025

Better than the last one we used

VAT returns submit cleanly and the MTD side has never given us trouble, and Copilot flagged a duplicate supplier invoice before we paid it. No complaints so far.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months1 found this helpful

Hannah Fairbanks

Practice manager · 1-10 employees · Engineering

United Kingdom

3.0

28 Oct 2025

Payroll being included changed the maths

Mixed. The cash flow forecast is genuinely useful for planning payment runs, but adding employees to payroll pushes the monthly cost up faster than expected.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 2.0
Value for money: 2.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months21 found this helpful

Megan Vaughan

Operations manager · 51-200 employees · Food and beverage

United Kingdom

4.0

23 Oct 2025

Does what a small business needs

VAT returns submit cleanly and the MTD side has never given us trouble. Only real gripe is that the Start tier is too limited, you end up on Standard almost immediately.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years6 found this helpful

Sarah Thornley

Director · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom

3.0

19 Oct 2025

Does what a small business needs

Mixed. Moving from spreadsheets took a weekend and the import worked, but some of the AI features feel half finished.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

Some of the AI features feel half finished.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years24 found this helpful

Amy Okonkwo

Owner · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom

5.0

14 Oct 2025

Works, with caveats on the entry tier

Copilot flagged a duplicate supplier invoice before we paid it. Having payroll included saved us a second subscription entirely.

Pros

Copilot flagged a duplicate supplier invoice before we paid it.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years20 found this helpful

Louise Ellery

Company secretary · 51-200 employees · Logistics and transport

United Kingdom

5.0

11 Oct 2025

Works, with caveats on the entry tier

The cash flow forecast is genuinely useful for planning payment runs, and bank reconciliation is quick once the rules learn your suppliers. No complaints so far.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months27 found this helpful

Louise Fairbanks

Owner · 11-50 employees · Construction

United Kingdom

2.0

9 Oct 2025

Solid for VAT and CIS

Adding employees to payroll pushes the monthly cost up faster than expected, and the interface changed twice in a year and retraining staff is a cost. CIS deductions calculate correctly, which the last package got wrong twice, which is about the only positive.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 1.0
Value for money: 3.0
Customer service: 1.0
Functionality: 3.0

Used for 1-2 years2 found this helpful

Ruth Marsden

Bookkeeper · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

4.0

9 Oct 2025

Does what a small business needs

CIS deductions calculate correctly, which the last package got wrong twice. Only real gripe is that receipt capture is metered and 30 a month goes quickly in a busy period.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years4 found this helpful

Emma Dunmore

Owner · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

4.0

5 Oct 2025

Works, with caveats on the entry tier

Bank reconciliation is quick once the rules learn your suppliers, and having payroll included saved us a second subscription entirely. The interface changed twice in a year and retraining staff is a cost, but we live with it.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months18 found this helpful