Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

3.9Based on 206 reviews

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Ratings by dimension

Ease of use3.8
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
80
4 stars
70
3 stars
28
2 stars
21
1 star
7

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Verified reviews for Sage Accounting

206 reviews matching your filters

James Colquhoun

Office manager · 11-50 employees · Construction

United Kingdom

3.0

25 Dec 2025

Payroll being included changed the maths

Mixed. Support answered the phone in under five minutes at year end, but adding employees to payroll pushes the monthly cost up faster than expected.

Pros

Support answered the phone in under five minutes at year end.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years13 found this helpful

David Lockhart

Company secretary · 201-500 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

19 Dec 2025

Solid for VAT and CIS

VAT returns submit cleanly and the MTD side has never given us trouble, and invoice chasing runs itself and our debtor days dropped noticeably. No complaints so far.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

Some of the AI features feel half finished.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months11 found this helpful

Emma Patel

Group financial controller · 1000+ employees · Manufacturing

LinkedIn verifiedUnited Kingdom

5.0

19 Dec 2025

Works, with caveats on the entry tier

Bank reconciliation is quick once the rules learn your suppliers. VAT returns submit cleanly and the MTD side has never given us trouble.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months7 found this helpful

Adam Bramley

Owner · 11-50 employees · Engineering

United Kingdom

1.0

3 Dec 2025

Reliable, if not exciting

Some of the AI features feel half finished. Adding employees to payroll pushes the monthly cost up faster than expected. Looking at alternatives.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

Some of the AI features feel half finished.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 1-2 years37 found this helpful

Jodie Hargreaves

Practice manager · 1-10 employees · Logistics and transport

United Kingdom

2.0

27 Nov 2025

Does what a small business needs

The Start tier is too limited, you end up on Standard almost immediately, and the interface changed twice in a year and retraining staff is a cost. The cash flow forecast is genuinely useful for planning payment runs, which is about the only positive.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 1.0

Used for 6-12 months24 found this helpful

Sarah Devlin

Head of finance · 501-1000 employees · Wholesale

United Kingdom

4.0

24 Nov 2025

Fine for our size

Moving from spreadsheets took a weekend and the import worked. Only real gripe is that receipt capture is metered and 30 a month goes quickly in a busy period.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months4 found this helpful

Peter Marsden

Financial controller · 51-200 employees · Fitness and leisure

United Kingdom

5.0

16 Nov 2025

Works, with caveats on the entry tier

Moving from spreadsheets took a weekend and the import worked, and the cash flow forecast is genuinely useful for planning payment runs. No complaints so far.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months8 found this helpful

Sophie Patel

Bookkeeper · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

5.0

10 Nov 2025

Fine for our size

Invoice chasing runs itself and our debtor days dropped noticeably, and the cash flow forecast is genuinely useful for planning payment runs. No complaints so far.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years33 found this helpful

Thomas Cavendish

Management accountant · 51-200 employees · Marketing and advertising

United Kingdom

4.0

8 Nov 2025

Payroll being included changed the maths

Having payroll included saved us a second subscription entirely. Only real gripe is that adding employees to payroll pushes the monthly cost up faster than expected.

Pros

Having payroll included saved us a second subscription entirely.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months35 found this helpful

Kevin Marsden

Owner · 1-10 employees · Construction

United Kingdom

4.0

6 Nov 2025

Fine for our size

Having payroll included saved us a second subscription entirely, and invoice chasing runs itself and our debtor days dropped noticeably. Adding employees to payroll pushes the monthly cost up faster than expected, but we live with it.

Pros

Having payroll included saved us a second subscription entirely.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months30 found this helpful