Finance business partner · 1000+ employees · Professional services
LinkedIn verifiedUnited Kingdom
2.0
4 Apr 2026
Does what a small business needs
Adding employees to payroll pushes the monthly cost up faster than expected, and some of the AI features feel half finished. Bank reconciliation is quick once the rules learn your suppliers, which is about the only positive.
Pros
Bank reconciliation is quick once the rules learn your suppliers.
Cons
Adding employees to payroll pushes the monthly cost up faster than expected.
Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years1 found this helpful
J
James Marsden
Sole trader · 1-10 employees · Engineering
United Kingdom
3.0
3 Apr 2026
Good value once you are on Standard
Bank reconciliation is quick once the rules learn your suppliers. That said, some of the AI features feel half finished and the Start tier is too limited, you end up on Standard almost immediately.
Pros
Bank reconciliation is quick once the rules learn your suppliers.
Cons
Some of the AI features feel half finished.
Ease of use
2.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years9 found this helpful
F
Fiona Corrigan
Bookkeeper · 1-10 employees · Logistics and transport
United Kingdom
4.0
1 Apr 2026
Solid for VAT and CIS
Having payroll included saved us a second subscription entirely, and CIS deductions calculate correctly, which the last package got wrong twice. The interface changed twice in a year and retraining staff is a cost, but we live with it.
Pros
Having payroll included saved us a second subscription entirely.
Cons
The interface changed twice in a year and retraining staff is a cost.
Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years34 found this helpful
R
Rachel Nasir
Office manager · 1-10 employees · Logistics and transport
United Kingdom
5.0
31 Mar 2026
Works, with caveats on the entry tier
Copilot flagged a duplicate supplier invoice before we paid it, and bank reconciliation is quick once the rules learn your suppliers. No complaints so far.
Pros
Copilot flagged a duplicate supplier invoice before we paid it.
Cons
Some of the AI features feel half finished.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years1 found this helpful
K
Kevin Fairbanks
Practice manager · 1-10 employees · Recruitment
United Kingdom
4.0
19 Mar 2026
Better than the last one we used
Bank reconciliation is quick once the rules learn your suppliers, and VAT returns submit cleanly and the MTD side has never given us trouble. The Start tier is too limited, you end up on Standard almost immediately, but we live with it.
Pros
Bank reconciliation is quick once the rules learn your suppliers.
Cons
The Start tier is too limited, you end up on Standard almost immediately.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years28 found this helpful
J
James Iqbal
Practice manager · 1-10 employees · Property and lettings
LinkedIn verifiedUnited Kingdom
5.0
4 Mar 2026
Works, with caveats on the entry tier
Moving from spreadsheets took a weekend and the import worked, and Copilot flagged a duplicate supplier invoice before we paid it. No complaints so far.
Pros
Moving from spreadsheets took a weekend and the import worked.
Cons
The Start tier is too limited, you end up on Standard almost immediately.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months1 found this helpful
L
Laura Halliwell
Practice manager · 1-10 employees · Education
United Kingdom
1.0
19 Feb 2026
Better than the last one we used
Some of the AI features feel half finished. The Start tier is too limited, you end up on Standard almost immediately. Looking at alternatives.
Pros
Bank reconciliation is quick once the rules learn your suppliers.
Cons
Some of the AI features feel half finished.
Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for Less than 6 months35 found this helpful
F
Freya Nowak
Management accountant · 51-200 employees · Retail
United Kingdom
5.0
17 Feb 2026
Better than the last one we used
VAT returns submit cleanly and the MTD side has never given us trouble, and Copilot flagged a duplicate supplier invoice before we paid it. No complaints so far.
Pros
VAT returns submit cleanly and the MTD side has never given us trouble.
Cons
Receipt capture is metered and 30 a month goes quickly in a busy period.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months33 found this helpful
T
Thomas Begum
Owner · 1-10 employees · Healthcare
LinkedIn verifiedUnited Kingdom
5.0
13 Feb 2026
Better than the last one we used
Copilot flagged a duplicate supplier invoice before we paid it. CIS deductions calculate correctly, which the last package got wrong twice.
Pros
Copilot flagged a duplicate supplier invoice before we paid it.
Cons
The Start tier is too limited, you end up on Standard almost immediately.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years29 found this helpful
M
Mohammed Ainsley
Office manager · 1-10 employees · Manufacturing
United Kingdom
3.0
12 Feb 2026
Solid for VAT and CIS
Mixed. Moving from spreadsheets took a weekend and the import worked, but the Start tier is too limited, you end up on Standard almost immediately.
Pros
Moving from spreadsheets took a weekend and the import worked.
Cons
The Start tier is too limited, you end up on Standard almost immediately.
