Operations manager · 51-200 employees · Construction
LinkedIn verifiedUnited Kingdom
5.0
12 May 2026
Does what a small business needs
VAT returns submit cleanly and the MTD side has never given us trouble, and bank reconciliation is quick once the rules learn your suppliers. No complaints so far.
Pros
VAT returns submit cleanly and the MTD side has never given us trouble.
Cons
Adding employees to payroll pushes the monthly cost up faster than expected.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years10 found this helpful
I
Ian Ashworth
Director · 11-50 employees · Manufacturing
United Kingdom
2.0
10 May 2026
Good value once you are on Standard
Some of the AI features feel half finished, and receipt capture is metered and 30 a month goes quickly in a busy period. Having payroll included saved us a second subscription entirely, which is about the only positive.
Pros
Having payroll included saved us a second subscription entirely.
Cons
Some of the AI features feel half finished.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
1.0
Used for 1-2 years6 found this helpful
P
Priya Patel
Owner · 1-10 employees · Healthcare
United Kingdom
5.0
9 May 2026
Fine for our size
The cash flow forecast is genuinely useful for planning payment runs. Support answered the phone in under five minutes at year end.
Pros
The cash flow forecast is genuinely useful for planning payment runs.
Cons
Receipt capture is metered and 30 a month goes quickly in a busy period.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years18 found this helpful
G
Gareth Ainsley
Founder · 11-50 employees · Professional services
United Kingdom
5.0
9 May 2026
Does what a small business needs
The cash flow forecast is genuinely useful for planning payment runs. Having payroll included saved us a second subscription entirely.
Pros
The cash flow forecast is genuinely useful for planning payment runs.
Cons
The Start tier is too limited, you end up on Standard almost immediately.
The cash flow forecast is genuinely useful for planning payment runs. VAT returns submit cleanly and the MTD side has never given us trouble.
Pros
The cash flow forecast is genuinely useful for planning payment runs.
Cons
Reporting is fine until you want something custom, then it is export to Excel.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months33 found this helpful
S
Sarah Ainsley
Owner · 1-10 employees · Veterinary
LinkedIn verifiedUnited Kingdom
5.0
1 May 2026
Solid for VAT and CIS
Moving from spreadsheets took a weekend and the import worked, and bank reconciliation is quick once the rules learn your suppliers. No complaints so far.
Pros
Moving from spreadsheets took a weekend and the import worked.
Cons
Reporting is fine until you want something custom, then it is export to Excel.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years26 found this helpful
R
Ruth Nasir
Founder · 11-50 employees · Logistics and transport
LinkedIn verifiedUnited Kingdom
3.0
21 Apr 2026
Reliable, if not exciting
Mixed. Moving from spreadsheets took a weekend and the import worked, but reporting is fine until you want something custom, then it is export to Excel.
Pros
Moving from spreadsheets took a weekend and the import worked.
Cons
Reporting is fine until you want something custom, then it is export to Excel.
Ease of use
3.0
Value for money
4.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months35 found this helpful
B
Bethany Begum
Bookkeeper · 11-50 employees · Engineering
United Kingdom
3.0
20 Apr 2026
Works, with caveats on the entry tier
Mixed. Bank reconciliation is quick once the rules learn your suppliers, but the interface changed twice in a year and retraining staff is a cost.
Pros
Bank reconciliation is quick once the rules learn your suppliers.
Cons
The interface changed twice in a year and retraining staff is a cost.
Invoice chasing runs itself and our debtor days dropped noticeably. Only real gripe is that the interface changed twice in a year and retraining staff is a cost.
Pros
Invoice chasing runs itself and our debtor days dropped noticeably.
Cons
The interface changed twice in a year and retraining staff is a cost.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years10 found this helpful
I
Ian Sandhu
Office manager · 1-10 employees · Engineering
United Kingdom
5.0
5 Apr 2026
Solid for VAT and CIS
Copilot flagged a duplicate supplier invoice before we paid it. Bank reconciliation is quick once the rules learn your suppliers.
Pros
Copilot flagged a duplicate supplier invoice before we paid it.
Cons
Receipt capture is metered and 30 a month goes quickly in a busy period.
