Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

3.9Based on 206 reviews

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Ratings by dimension

Ease of use3.8
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
80
4 stars
70
3 stars
28
2 stars
21
1 star
7

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Verified reviews for Sage Accounting

206 reviews matching your filters

Zoe Halliwell

Practice manager · 11-50 employees · Hospitality

United Kingdom

5.0

23 May 2024

Good value once you are on Standard

Invoice chasing runs itself and our debtor days dropped noticeably. CIS deductions calculate correctly, which the last package got wrong twice.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

Some of the AI features feel half finished.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years7 found this helpful

Aisha Nasir

Payroll manager · 201-500 employees · Accounting

LinkedIn verifiedUnited Kingdom

2.0

15 May 2024

Works, with caveats on the entry tier

The interface changed twice in a year and retraining staff is a cost, and reporting is fine until you want something custom, then it is export to Excel. Moving from spreadsheets took a weekend and the import worked, which is about the only positive.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years24 found this helpful

Ruth Cavendish

Practice manager · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

4.0

14 May 2024

Works, with caveats on the entry tier

Moving from spreadsheets took a weekend and the import worked, and VAT returns submit cleanly and the MTD side has never given us trouble. The Start tier is too limited, you end up on Standard almost immediately, but we live with it.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years31 found this helpful

Michael Wexford

Owner · 1-10 employees · Professional services

United Kingdom

5.0

13 May 2024

Fine for our size

Bank reconciliation is quick once the rules learn your suppliers. Support answered the phone in under five minutes at year end.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

Some of the AI features feel half finished.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months36 found this helpful

Simon Colquhoun

Finance manager · 51-200 employees · Legal services

LinkedIn verifiedUnited Kingdom

4.0

3 May 2024

Solid for VAT and CIS

Copilot flagged a duplicate supplier invoice before we paid it, and the cash flow forecast is genuinely useful for planning payment runs. Some of the AI features feel half finished, but we live with it.

Pros

Copilot flagged a duplicate supplier invoice before we paid it.

Cons

Some of the AI features feel half finished.

Ease of use: 3.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years2 found this helpful

Andrew Kowalski

Practice manager · 11-50 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

5.0

1 May 2024

Does what a small business needs

Invoice chasing runs itself and our debtor days dropped noticeably, and CIS deductions calculate correctly, which the last package got wrong twice. No complaints so far.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months28 found this helpful

Paul Hargreaves

Company secretary · 51-200 employees · Recruitment

United Kingdom

4.0

29 Apr 2024

Works, with caveats on the entry tier

Moving from spreadsheets took a weekend and the import worked, and the cash flow forecast is genuinely useful for planning payment runs. The interface changed twice in a year and retraining staff is a cost, but we live with it.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 3.0

Used for Less than 6 months13 found this helpful

Mohammed Fairbanks

Head of payroll · 501-1000 employees · Wholesale

LinkedIn verifiedUnited Kingdom

4.0

28 Apr 2024

Payroll being included changed the maths

The cash flow forecast is genuinely useful for planning payment runs. Only real gripe is that adding employees to payroll pushes the monthly cost up faster than expected.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months26 found this helpful

Charlotte Bramley

Operations manager · 201-500 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

4.0

28 Apr 2024

Does what a small business needs

Bank reconciliation is quick once the rules learn your suppliers. Only real gripe is that receipt capture is metered and 30 a month goes quickly in a busy period.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 3.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months32 found this helpful

Bethany Cavendish

Founder · 11-50 employees · Food and beverage

United Kingdom

3.0

26 Apr 2024

Reliable, if not exciting

Support answered the phone in under five minutes at year end. That said, the Start tier is too limited, you end up on Standard almost immediately and adding employees to payroll pushes the monthly cost up faster than expected.

Pros

Support answered the phone in under five minutes at year end.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 2.0

Used for 1-2 years27 found this helpful