Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

3.9Based on 206 reviews

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Ratings by dimension

Ease of use3.8
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
80
4 stars
70
3 stars
28
2 stars
21
1 star
7

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Verified reviews for Sage Accounting

206 reviews matching your filters

Rebecca Begum

Sole trader · 1-10 employees · Charity and non-profit

United Kingdom

2.0

22 Apr 2024

Does what a small business needs

The Start tier is too limited, you end up on Standard almost immediately, and adding employees to payroll pushes the monthly cost up faster than expected. Invoice chasing runs itself and our debtor days dropped noticeably, which is about the only positive.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months36 found this helpful

Paul Thornley

Office manager · 11-50 employees · Legal services

United Kingdom

4.0

13 Apr 2024

Does what a small business needs

Bank reconciliation is quick once the rules learn your suppliers, and invoice chasing runs itself and our debtor days dropped noticeably. The Start tier is too limited, you end up on Standard almost immediately, but we live with it.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months24 found this helpful

Louise Colquhoun

Payroll manager · 51-200 employees · Food and beverage

United Kingdom

4.0

9 Apr 2024

Reliable, if not exciting

The cash flow forecast is genuinely useful for planning payment runs. Only real gripe is that the interface changed twice in a year and retraining staff is a cost.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for 2+ years4 found this helpful

Claire Iqbal

Founder · 1-10 employees · Fitness and leisure

United Kingdom

2.0

7 Apr 2024

Solid for VAT and CIS

Receipt capture is metered and 30 a month goes quickly in a busy period, and reporting is fine until you want something custom, then it is export to Excel. Copilot flagged a duplicate supplier invoice before we paid it, which is about the only positive.

Pros

Copilot flagged a duplicate supplier invoice before we paid it.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years26 found this helpful

Thomas Kaur

Office manager · 1-10 employees · Engineering

United Kingdom

5.0

4 Apr 2024

Fine for our size

The cash flow forecast is genuinely useful for planning payment runs. Moving from spreadsheets took a weekend and the import worked.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months19 found this helpful

Katie Stroud

Practice manager · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

3 Apr 2024

Payroll being included changed the maths

Copilot flagged a duplicate supplier invoice before we paid it, and the cash flow forecast is genuinely useful for planning payment runs. No complaints so far.

Pros

Copilot flagged a duplicate supplier invoice before we paid it.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years8 found this helpful

Rebecca Fairbanks

Management accountant · 51-200 employees · Retail

United Kingdom

4.0

30 Mar 2024

Reliable, if not exciting

CIS deductions calculate correctly, which the last package got wrong twice. Only real gripe is that some of the AI features feel half finished.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Some of the AI features feel half finished.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months21 found this helpful

Stephen Bhatti

Owner · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

26 Mar 2024

Good value once you are on Standard

Having payroll included saved us a second subscription entirely. Only real gripe is that reporting is fine until you want something custom, then it is export to Excel.

Pros

Having payroll included saved us a second subscription entirely.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years25 found this helpful

Freya Lockhart

Bookkeeper · 11-50 employees · Food and beverage

United Kingdom

5.0

24 Mar 2024

Good value once you are on Standard

CIS deductions calculate correctly, which the last package got wrong twice, and invoice chasing runs itself and our debtor days dropped noticeably. No complaints so far.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months11 found this helpful

Richard Vaughan

Financial controller · 51-200 employees · Food and beverage

United Kingdom

5.0

22 Mar 2024

Solid for VAT and CIS

Copilot flagged a duplicate supplier invoice before we paid it. VAT returns submit cleanly and the MTD side has never given us trouble.

Pros

Copilot flagged a duplicate supplier invoice before we paid it.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months29 found this helpful