Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

3.9Based on 206 reviews

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Ratings by dimension

Ease of use3.8
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
80
4 stars
70
3 stars
28
2 stars
21
1 star
7

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Verified reviews for Sage Accounting

206 reviews matching your filters

Callum Iqbal

Company secretary · 51-200 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

3.0

24 Aug 2024

Reliable, if not exciting

Invoice chasing runs itself and our debtor days dropped noticeably. That said, some of the AI features feel half finished and the interface changed twice in a year and retraining staff is a cost.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

Some of the AI features feel half finished.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 3.0

Used for 6-12 months35 found this helpful

Freya Colquhoun

Owner · 1-10 employees · Professional services

United Kingdom

3.0

22 Aug 2024

Reliable, if not exciting

Mixed. Bank reconciliation is quick once the rules learn your suppliers, but reporting is fine until you want something custom, then it is export to Excel.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years20 found this helpful

Owen Vaughan

Management accountant · 51-200 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

20 Aug 2024

Better than the last one we used

The cash flow forecast is genuinely useful for planning payment runs. Only real gripe is that receipt capture is metered and 30 a month goes quickly in a busy period.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months25 found this helpful

Sophie Wexford

Founder · 1-10 employees · Fitness and leisure

United Kingdom

3.0

10 Aug 2024

Payroll being included changed the maths

Mixed. VAT returns submit cleanly and the MTD side has never given us trouble, but reporting is fine until you want something custom, then it is export to Excel.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 6-12 months7 found this helpful

Laura Ashworth

Payroll manager · 51-200 employees · IT services

United Kingdom

3.0

10 Aug 2024

Good value once you are on Standard

Bank reconciliation is quick once the rules learn your suppliers. That said, reporting is fine until you want something custom, then it is export to Excel and receipt capture is metered and 30 a month goes quickly in a busy period.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months3 found this helpful

Aisha Sinclair

Sole trader · 1-10 employees · Engineering

LinkedIn verifiedUnited Kingdom

4.0

9 Aug 2024

Works, with caveats on the entry tier

VAT returns submit cleanly and the MTD side has never given us trouble. Only real gripe is that adding employees to payroll pushes the monthly cost up faster than expected.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years11 found this helpful

Kevin Mackenzie

Sole trader · 1-10 employees · Healthcare

United Kingdom

5.0

8 Aug 2024

Works, with caveats on the entry tier

Invoice chasing runs itself and our debtor days dropped noticeably, and VAT returns submit cleanly and the MTD side has never given us trouble. No complaints so far.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years13 found this helpful

Nicola Marsden

Management accountant · 51-200 employees · Logistics and transport

United Kingdom

5.0

30 Jul 2024

Payroll being included changed the maths

Moving from spreadsheets took a weekend and the import worked, and the cash flow forecast is genuinely useful for planning payment runs. No complaints so far.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months33 found this helpful

Paul Ashworth

Sole trader · 11-50 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

2.0

26 Jul 2024

Better than the last one we used

The interface changed twice in a year and retraining staff is a cost, and reporting is fine until you want something custom, then it is export to Excel. The cash flow forecast is genuinely useful for planning payment runs, which is about the only positive.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 1.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years26 found this helpful

Helen Radcliffe

Office manager · 11-50 employees · Property and lettings

United Kingdom

2.0

20 Jul 2024

Better than the last one we used

Receipt capture is metered and 30 a month goes quickly in a busy period, and adding employees to payroll pushes the monthly cost up faster than expected. Bank reconciliation is quick once the rules learn your suppliers, which is about the only positive.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 2.0
Value for money: 3.0
Customer service: 1.0
Functionality: 2.0

Used for 2+ years3 found this helpful