Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

3.9Based on 206 reviews

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Ratings by dimension

Ease of use3.8
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
80
4 stars
70
3 stars
28
2 stars
21
1 star
7

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Verified reviews for Sage Accounting

206 reviews matching your filters

Andrew Ellery

HR manager · 201-500 employees · Logistics and transport

United Kingdom

4.0

24 Feb 2025

Solid for VAT and CIS

CIS deductions calculate correctly, which the last package got wrong twice. Only real gripe is that some of the AI features feel half finished.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Some of the AI features feel half finished.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years16 found this helpful

Craig Halliwell

Founder · 1-10 employees · Fitness and leisure

United Kingdom

4.0

18 Feb 2025

Better than the last one we used

Bank reconciliation is quick once the rules learn your suppliers. Only real gripe is that the Start tier is too limited, you end up on Standard almost immediately.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months25 found this helpful

Claire Nasir

Founder · 11-50 employees · Food and beverage

United Kingdom

4.0

10 Feb 2025

Better than the last one we used

Bank reconciliation is quick once the rules learn your suppliers, and support answered the phone in under five minutes at year end. The interface changed twice in a year and retraining staff is a cost, but we live with it.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years38 found this helpful

Michael Begum

Director · 1-10 employees · IT services

United Kingdom

4.0

5 Feb 2025

Good value once you are on Standard

Support answered the phone in under five minutes at year end, and VAT returns submit cleanly and the MTD side has never given us trouble. The interface changed twice in a year and retraining staff is a cost, but we live with it.

Pros

Support answered the phone in under five minutes at year end.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months13 found this helpful

Christopher Whitfield

Owner · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

2 Feb 2025

Does what a small business needs

Moving from spreadsheets took a weekend and the import worked. Bank reconciliation is quick once the rules learn your suppliers.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years7 found this helpful

Amy Dunmore

Bookkeeper · 11-50 employees · Fitness and leisure

United Kingdom

4.0

2 Feb 2025

Fine for our size

Bank reconciliation is quick once the rules learn your suppliers. Only real gripe is that the Start tier is too limited, you end up on Standard almost immediately.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 5.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months12 found this helpful

Martin Rhodes

Owner · 11-50 employees · Hospitality

United Kingdom

5.0

29 Jan 2025

Works, with caveats on the entry tier

The cash flow forecast is genuinely useful for planning payment runs, and moving from spreadsheets took a weekend and the import worked. No complaints so far.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months10 found this helpful

Neil Wexford

Sole trader · 1-10 employees · Construction

United Kingdom

5.0

25 Jan 2025

Reliable, if not exciting

CIS deductions calculate correctly, which the last package got wrong twice. Having payroll included saved us a second subscription entirely.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years9 found this helpful

David Dunmore

Finance manager · 51-200 employees · IT services

United Kingdom

5.0

24 Jan 2025

Works, with caveats on the entry tier

CIS deductions calculate correctly, which the last package got wrong twice. Moving from spreadsheets took a weekend and the import worked.

Pros

CIS deductions calculate correctly, which the last package got wrong twice.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years1 found this helpful

Alan Stroud

Operations manager · 201-500 employees · Fitness and leisure

United Kingdom

4.0

21 Jan 2025

Fine for our size

The cash flow forecast is genuinely useful for planning payment runs, and support answered the phone in under five minutes at year end. The interface changed twice in a year and retraining staff is a cost, but we live with it.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 3.0

Used for 6-12 months5 found this helpful