Skip to content
Assaylist
QuickBooks Payroll logo

QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews
Visit website

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.8
  • Features3.9

Rating distribution

  • 5 stars86
  • 4 stars76
  • 3 stars31
  • 2 stars18
  • 1 star7

Filter reviews

Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Megan Stroud

Finance business partner · 1000+ employees · Food and beverage

United Kingdom
5.0

23 Jul 2024

Auto enrolment just works

The pay run is forgiving for someone who is not a payroll specialist, and running payroll inside the same product means no journal to key by hand. No complaints so far.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months32 found this helpful

Owen Radcliffe

Sole trader · 1-10 employees · Healthcare

United Kingdom
4.0

21 Jul 2024

Does the basics well

Running payroll inside the same product means no journal to key by hand. Only real gripe is that not something a payroll bureau should be looking at.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Not something a payroll bureau should be looking at.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years19 found this helpful

Amy Pemberton

HR manager · 51-200 employees · Marketing and advertising

United Kingdom
3.0

21 Jul 2024

No journal to key anymore

Auto enrolment assessment happens each period without me chasing it. That said, it is a paid add on, so compare the real total against Xero and Sage and CIS sits in the accounting side, which confused us at first.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months10 found this helpful

Kevin Vaughan

Finance manager · 201-500 employees · Healthcare

United Kingdom
5.0

19 Jul 2024

Does the basics well

Running payroll inside the same product means no journal to key by hand. One supplier for accounts and payroll keeps the audit trail simple.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years15 found this helpful

Helen Hargreaves

Bookkeeper · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
4.0

7 Jul 2024

Does the basics well

One supplier for accounts and payroll keeps the audit trail simple, and payslips self serve so the team stopped emailing me for copies. Depth runs out fast if your payroll is anything but straightforward, but we live with it.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years38 found this helpful

Eleanor Lockhart

Payroll manager · 201-500 employees · Legal services

LinkedIn verifiedUnited Kingdom
1.0

27 Jun 2024

Fine for a simple payroll

Depth runs out fast if your payroll is anything but straightforward. Corrections to a past period are more awkward than they should be. Looking at alternatives.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years33 found this helpful

Rebecca Okonkwo

Office manager · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom
3.0

25 Jun 2024

No journal to key anymore

The pay run is forgiving for someone who is not a payroll specialist. That said, not something a payroll bureau should be looking at and CIS sits in the accounting side, which confused us at first.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Not something a payroll bureau should be looking at.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months14 found this helpful

Louise Lockhart

Founder · 1-10 employees · Wholesale

United Kingdom
4.0

24 Jun 2024

Does the basics well

Auto enrolment assessment happens each period without me chasing it, and payslips self serve so the team stopped emailing me for copies. It is a paid add on, so compare the real total against Xero and Sage, but we live with it.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years30 found this helpful

Bethany Fairbanks

Sole trader · 1-10 employees · Fitness and leisure

United Kingdom
5.0

22 Jun 2024

No journal to key anymore

One supplier for accounts and payroll keeps the audit trail simple, and payslips self serve so the team stopped emailing me for copies. No complaints so far.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years31 found this helpful

Helen Patel

Finance director · 1000+ employees · Engineering

United Kingdom
1.0

22 Jun 2024

Add the cost before you compare

It is a paid add on, so compare the real total against Xero and Sage. CIS sits in the accounting side, which confused us at first. Looking at alternatives.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 2+ years23 found this helpful