The add ons stack up in cost once you want more, and the cheapest tier is basic, most of us are on the middle ones. The automation handles the routine follow ups for us, which is about the only positive.
Pros
The automation handles the routine follow ups for us.
Cons
The add ons stack up in cost once you want more.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
1.0
Used for Less than 6 months23 found this helpful
R
Rachel Iqbal
Office manager · 1-10 employees · Professional services
LinkedIn verifiedUnited Kingdom
5.0
20 Mar 2026
Great for pure sales
The automation handles the routine follow ups for us. The pipeline view means reps always know what to do next.
Pros
The automation handles the routine follow ups for us.
Cons
It is sales only, marketing and service need other tools.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years15 found this helpful
A
Alan Sinclair
Practice manager · 1-10 employees · Fitness and leisure
LinkedIn verifiedUnited Kingdom
4.0
19 Mar 2026
High adoption from our reps
Adoption is high because it does not treat salespeople as data clerks, and per seat pricing is clear and affordable at our size. It is sales only, marketing and service need other tools, but we live with it.
Pros
Adoption is high because it does not treat salespeople as data clerks.
Cons
It is sales only, marketing and service need other tools.
Ease of use
3.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months14 found this helpful
M
Megan Ainsley
Sole trader · 11-50 employees · Fitness and leisure
United Kingdom
3.0
4 Mar 2026
The pipeline view sells it
Mixed. The automation handles the routine follow ups for us, but it is sales only, marketing and service need other tools.
Pros
The automation handles the routine follow ups for us.
Cons
It is sales only, marketing and service need other tools.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 2+ years30 found this helpful
O
Owen Iqbal
Group financial controller · 1000+ employees · Engineering
United Kingdom
3.0
28 Feb 2026
Great for pure sales
Mixed. The automation handles the routine follow ups for us, but the add ons stack up in cost once you want more.
Pros
The automation handles the routine follow ups for us.
Cons
The add ons stack up in cost once you want more.
Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years28 found this helpful
K
Katie Devlin
Founder · 11-50 employees · Veterinary
LinkedIn verifiedUnited Kingdom
4.0
7 Feb 2026
Up and running in a day
We were up and running properly within a day, no consultant, and the pipeline view means reps always know what to do next. The cheapest tier is basic, most of us are on the middle ones, but we live with it.
Pros
We were up and running properly within a day, no consultant.
Cons
The cheapest tier is basic, most of us are on the middle ones.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years33 found this helpful
Z
Zoe Halliwell
Office manager · 11-50 employees · Construction
United Kingdom
4.0
4 Feb 2026
Up and running in a day
We were up and running properly within a day, no consultant. Only real gripe is that the cheapest tier is basic, most of us are on the middle ones.
Pros
We were up and running properly within a day, no consultant.
Cons
The cheapest tier is basic, most of us are on the middle ones.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years16 found this helpful
M
Mark Ashworth
Bookkeeper · 1-10 employees · Property and lettings
United Kingdom
4.0
1 Feb 2026
High adoption from our reps
We were up and running properly within a day, no consultant, and the automation handles the routine follow ups for us. The add ons stack up in cost once you want more, but we live with it.
Pros
We were up and running properly within a day, no consultant.
Cons
The add ons stack up in cost once you want more.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months17 found this helpful
S
Sophie Osei
Office manager · 11-50 employees · Food and beverage
United Kingdom
2.0
29 Jan 2026
Affordable and easy
Reporting is lighter than the enterprise platforms, and the cheapest tier is basic, most of us are on the middle ones. The automation handles the routine follow ups for us, which is about the only positive.
Pros
The automation handles the routine follow ups for us.
Cons
Reporting is lighter than the enterprise platforms.
Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months20 found this helpful
L
Louise Hargreaves
Financial controller · 51-200 employees · Construction
United Kingdom
4.0
28 Jan 2026
Affordable and easy
Adoption is high because it does not treat salespeople as data clerks. Only real gripe is that the add ons stack up in cost once you want more.
Pros
Adoption is high because it does not treat salespeople as data clerks.
