Skip to content
Assaylist
Pipedrive logo

Pipedrive

Verified listing

A sales first CRM built around the pipeline, popular with UK small sales teams

4.0Based on 228 reviews
Visit website

Ratings by dimension

  • Ease of use3.9
  • Value3.9
  • Support3.9
  • Features3.9

Rating distribution

  • 5 stars97
  • 4 stars70
  • 3 stars40
  • 2 stars10
  • 1 star11

Filter reviews

Verified reviews for Pipedrive

228 reviews matching your filters

Robert Pemberton

Head of finance · 1000+ employees · Hospitality

LinkedIn verifiedUnited Kingdom
3.0

18 Dec 2024

Great for pure sales

The automation handles the routine follow ups for us. That said, reporting is lighter than the enterprise platforms and the cheapest tier is basic, most of us are on the middle ones.

Pros

The automation handles the routine follow ups for us.

Cons

Reporting is lighter than the enterprise platforms.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months24 found this helpful

Callum Sinclair

Office manager · 11-50 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom
5.0

16 Dec 2024

Great for pure sales

The pipeline view means reps always know what to do next. Per seat pricing is clear and affordable at our size.

Pros

The pipeline view means reps always know what to do next.

Cons

It is sales only, marketing and service need other tools.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years6 found this helpful

Richard Hargreaves

Sole trader · 1-10 employees · Food and beverage

United Kingdom
5.0

12 Dec 2024

Affordable and easy

The pipeline view means reps always know what to do next, and adoption is high because it does not treat salespeople as data clerks. No complaints so far.

Pros

The pipeline view means reps always know what to do next.

Cons

The cheapest tier is basic, most of us are on the middle ones.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years38 found this helpful

Rebecca Bhatti

Management accountant · 51-200 employees · Charity and non-profit

United Kingdom
2.0

11 Dec 2024

Built for salespeople

The add ons stack up in cost once you want more, and it is sales only, marketing and service need other tools. The pipeline view means reps always know what to do next, which is about the only positive.

Pros

The pipeline view means reps always know what to do next.

Cons

The add ons stack up in cost once you want more.

Ease of use
2.0
Value for money
3.0
Customer service
1.0
Functionality
2.0
Used for 2+ years11 found this helpful

Rebecca Rhodes

Owner · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom
5.0

30 Nov 2024

High adoption from our reps

Adoption is high because it does not treat salespeople as data clerks. The automation handles the routine follow ups for us.

Pros

Adoption is high because it does not treat salespeople as data clerks.

Cons

The cheapest tier is basic, most of us are on the middle ones.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months5 found this helpful

Sarah Thornley

Finance manager · 51-200 employees · Veterinary

United Kingdom
4.0

27 Nov 2024

The pipeline view sells it

Per seat pricing is clear and affordable at our size, and the automation handles the routine follow ups for us. It is sales only, marketing and service need other tools, but we live with it.

Pros

Per seat pricing is clear and affordable at our size.

Cons

It is sales only, marketing and service need other tools.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months38 found this helpful

Thomas Cavendish

Sole trader · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom
4.0

22 Nov 2024

Up and running in a day

The pipeline view means reps always know what to do next, and we were up and running properly within a day, no consultant. It is sales only, marketing and service need other tools, but we live with it.

Pros

The pipeline view means reps always know what to do next.

Cons

It is sales only, marketing and service need other tools.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years12 found this helpful

Alan Okonkwo

Founder · 11-50 employees · Engineering

United Kingdom
4.0

20 Nov 2024

Great for pure sales

The automation handles the routine follow ups for us. Only real gripe is that it is sales only, marketing and service need other tools.

Pros

The automation handles the routine follow ups for us.

Cons

It is sales only, marketing and service need other tools.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years4 found this helpful

Stephen Dunmore

Bookkeeper · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom
5.0

19 Nov 2024

The pipeline view sells it

The pipeline view means reps always know what to do next. The automation handles the routine follow ups for us.

Pros

The pipeline view means reps always know what to do next.

Cons

It is sales only, marketing and service need other tools.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months33 found this helpful

Laura Sandhu

Finance manager · 51-200 employees · Recruitment

LinkedIn verifiedUnited Kingdom
5.0

9 Nov 2024

Up and running in a day

Per seat pricing is clear and affordable at our size, and adoption is high because it does not treat salespeople as data clerks. No complaints so far.

Pros

Per seat pricing is clear and affordable at our size.

Cons

It is sales only, marketing and service need other tools.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years33 found this helpful