Pento

Verified listing

Modern cloud payroll aimed at UK finance and people teams that want automation

4.1Based on 286 reviews

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Ratings by dimension

Ease of use4.0
Value4.1
Support4.0
Features4.0

Rating distribution

5 stars
126
4 stars
96
3 stars
40
2 stars
19
1 star
5

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Verified reviews for Pento

286 reviews matching your filters

Aisha Dunmore

Bookkeeper · 11-50 employees · Fitness and leisure

United Kingdom

2.0

4 Apr 2025

Posts to the ledger for us

Payroll only, so HR lives elsewhere, and it is more than the smallest employer needs. Onboarding a new finance hire onto it took an afternoon, which is about the only positive.

Pros

Onboarding a new finance hire onto it took an afternoon.

Cons

Payroll only, so HR lives elsewhere.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years23 found this helpful

Owen Begum

Bookkeeper · 11-50 employees · IT services

LinkedIn verifiedUnited Kingdom

4.0

28 Mar 2025

Posts to the ledger for us

The integration into our accounting posts the journal for us. Only real gripe is that it is more than the smallest employer needs.

Pros

The integration into our accounting posts the journal for us.

Cons

It is more than the smallest employer needs.

Ease of use: 3.0
Value for money: 5.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years38 found this helpful

Stephen Begum

Director · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

24 Mar 2025

The nicest payroll tool we have used

The interface is the first payroll tool our team enjoys using, and the integration into our accounting posts the journal for us. No complaints so far.

Pros

The interface is the first payroll tool our team enjoys using.

Cons

Pricing is quoted rather than published.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months20 found this helpful

Helen Adeyemi

Finance manager · 51-200 employees · Hospitality

LinkedIn verifiedUnited Kingdom

2.0

24 Mar 2025

The nicest payroll tool we have used

It is newer, so we tested our awkward cases carefully first, and pricing is quoted rather than published. It feels like modern software, not a system from 2005, which is about the only positive.

Pros

It feels like modern software, not a system from 2005.

Cons

It is newer, so we tested our awkward cases carefully first.

Ease of use: 2.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for Less than 6 months15 found this helpful

Laura Vaughan

Director · 1-10 employees · Recruitment

United Kingdom

5.0

14 Mar 2025

The nicest payroll tool we have used

The automation means we approve a pay run rather than build one, and it feels like modern software, not a system from 2005. No complaints so far.

Pros

The automation means we approve a pay run rather than build one.

Cons

Pricing is quoted rather than published.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years2 found this helpful

Adam Ainsley

Director · 1-10 employees · Property and lettings

United Kingdom

3.0

7 Mar 2025

Posts to the ledger for us

The integration into our accounting posts the journal for us. That said, it is more than the smallest employer needs and payroll only, so HR lives elsewhere.

Pros

The integration into our accounting posts the journal for us.

Cons

It is more than the smallest employer needs.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 3.0

Used for 2+ years35 found this helpful

Martin Pemberton

Head of payroll · 501-1000 employees · Hospitality

United Kingdom

5.0

2 Mar 2025

Great for an in house team

The interface is the first payroll tool our team enjoys using, and the integration into our accounting posts the journal for us. No complaints so far.

Pros

The interface is the first payroll tool our team enjoys using.

Cons

It is newer, so we tested our awkward cases carefully first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months29 found this helpful

Charlotte Ferreira

Company secretary · 51-200 employees · IT services

United Kingdom

5.0

28 Feb 2025

Automation actually saves us time

The automation means we approve a pay run rather than build one, and the interface is the first payroll tool our team enjoys using. No complaints so far.

Pros

The automation means we approve a pay run rather than build one.

Cons

Pricing is quoted rather than published.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months25 found this helpful

Sophie Sandhu

Practice manager · 1-10 employees · Wholesale

United Kingdom

4.0

25 Feb 2025

Payroll that feels modern

The automation means we approve a pay run rather than build one. Only real gripe is that pricing is quoted rather than published.

Pros

The automation means we approve a pay run rather than build one.

Cons

Pricing is quoted rather than published.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years

Charlotte Colquhoun

Owner · 1-10 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

3.0

24 Feb 2025

Posts to the ledger for us

The interface is the first payroll tool our team enjoys using. That said, it is more than the smallest employer needs and it is newer, so we tested our awkward cases carefully first.

Pros

The interface is the first payroll tool our team enjoys using.

Cons

It is more than the smallest employer needs.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years39 found this helpful