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Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

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Verified reviews for Moorepay

225 reviews matching your filters

Ian Iqbal

Bookkeeper · 1-10 employees · Wholesale

United Kingdom
3.0

21 Jan 2026

Good if you would rather outsource

Mixed. Decades of bureau experience shows in how little goes wrong, but you give up some direct control by outsourcing.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
4.0
Used for 2+ years23 found this helpful

Adam Sinclair

Practice manager · 11-50 employees · Manufacturing

United Kingdom
4.0

20 Jan 2026

Worth it to not think about payroll

Decades of bureau experience shows in how little goes wrong. Only real gripe is that a managed service costs more than running it yourself.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

A managed service costs more than running it yourself.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months11 found this helpful

Ruth Begum

Practice manager · 1-10 employees · Healthcare

United Kingdom
4.0

18 Jan 2026

Payroll off our desk for good

Decades of bureau experience shows in how little goes wrong. Only real gripe is that a managed service costs more than running it yourself.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

A managed service costs more than running it yourself.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years21 found this helpful

Alan Kaur

Finance manager · 51-200 employees · Legal services

United Kingdom
4.0

16 Jan 2026

Takes the stress away

Decades of bureau experience shows in how little goes wrong, and they deal with HMRC so we never have to. The software itself is less slick than the modern cloud tools, but we live with it.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years10 found this helpful

Priya Vaughan

Founder · 1-10 employees · Hospitality

United Kingdom
4.0

23 Dec 2025

The advice line earns its keep

The employment law advice has saved us more than the fee twice now. Only real gripe is that a managed service costs more than running it yourself.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years9 found this helpful

Bethany Pemberton

Payroll manager · 51-200 employees · Education

United Kingdom
2.0

18 Dec 2025

Takes the stress away

You give up some direct control by outsourcing, and the software itself is less slick than the modern cloud tools. Decades of bureau experience shows in how little goes wrong, which is about the only positive.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use
3.0
Value for money
2.0
Customer service
1.0
Functionality
3.0
Used for Less than 6 months22 found this helpful

Rebecca Halliwell

Operations manager · 201-500 employees · Wholesale

United Kingdom
5.0

17 Dec 2025

Worth it to not think about payroll

The employment law advice has saved us more than the fee twice now, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months18 found this helpful

Kevin Baptiste

Founder · 1-10 employees · Manufacturing

United Kingdom
1.0

4 Dec 2025

Good if you would rather outsource

You give up some direct control by outsourcing. The software itself is less slick than the modern cloud tools. Looking at alternatives.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
1.0
Used for Less than 6 months25 found this helpful

Christopher Rhodes

Financial controller · 51-200 employees · Property and lettings

United Kingdom
5.0

29 Nov 2025

Payroll off our desk for good

Handing payroll over entirely was the best decision we made, and the employment law advice has saved us more than the fee twice now. No complaints so far.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years19 found this helpful

Laura Ashworth

Bookkeeper · 1-10 employees · Professional services

United Kingdom
4.0

29 Nov 2025

Good if you would rather outsource

They deal with HMRC so we never have to, and the employment law advice has saved us more than the fee twice now. The software itself is less slick than the modern cloud tools, but we live with it.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for Less than 6 months3 found this helpful