Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews

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Ratings by dimension

Ease of use3.9
Value3.8
Support3.9
Features3.8

Rating distribution

5 stars
86
4 stars
75
3 stars
34
2 stars
22
1 star
8

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Verified reviews for Moorepay

225 reviews matching your filters

Thomas Pemberton

Finance manager · 201-500 employees · Property and lettings

United Kingdom

5.0

8 Mar 2026

The advice line earns its keep

Decades of bureau experience shows in how little goes wrong, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years20 found this helpful

Olivia Baptiste

Financial controller · 201-500 employees · Construction

United Kingdom

4.0

26 Feb 2026

Payroll off our desk for good

Decades of bureau experience shows in how little goes wrong, and they deal with HMRC so we never have to. You give up some direct control by outsourcing, but we live with it.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months32 found this helpful

Mark Bramley

Payroll manager · 51-200 employees · Retail

United Kingdom

5.0

17 Feb 2026

Worth it to not think about payroll

The pay run just happens and we approve it. They deal with HMRC so we never have to.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months

Robert Quinn

Office manager · 1-10 employees · Engineering

United Kingdom

3.0

10 Feb 2026

Good if you would rather outsource

Mixed. Handing payroll over entirely was the best decision we made, but changes go through the bureau rather than being instant.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months14 found this helpful

Rachel Patel

Office manager · 1-10 employees · Professional services

United Kingdom

5.0

8 Feb 2026

The advice line earns its keep

The employment law advice has saved us more than the fee twice now. Handing payroll over entirely was the best decision we made.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years37 found this helpful

Helen Halliwell

Finance director · 1000+ employees · Wholesale

United Kingdom

4.0

7 Feb 2026

Payroll off our desk for good

They deal with HMRC so we never have to. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months18 found this helpful

Helen Baptiste

Office manager · 11-50 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

4.0

6 Feb 2026

Reliable managed service

They deal with HMRC so we never have to, and the employment law advice has saved us more than the fee twice now. Changes go through the bureau rather than being instant, but we live with it.

Pros

They deal with HMRC so we never have to.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years21 found this helpful

Peter Middleton

Practice manager · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

31 Jan 2026

Good if you would rather outsource

Decades of bureau experience shows in how little goes wrong. They deal with HMRC so we never have to.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months27 found this helpful

Charlotte Sinclair

Bookkeeper · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

4.0

31 Jan 2026

The advice line earns its keep

Handing payroll over entirely was the best decision we made, and the employment law advice has saved us more than the fee twice now. You give up some direct control by outsourcing, but we live with it.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years18 found this helpful

Adam Osei

Practice manager · 11-50 employees · Fitness and leisure

United Kingdom

1.0

26 Jan 2026

Reliable managed service

A managed service costs more than running it yourself. You give up some direct control by outsourcing. Looking at alternatives.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years28 found this helpful