Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews

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Ratings by dimension

Ease of use3.9
Value3.8
Support3.9
Features3.8

Rating distribution

5 stars
86
4 stars
75
3 stars
34
2 stars
22
1 star
8

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Verified reviews for Moorepay

225 reviews matching your filters

Neil Halliwell

Office manager · 11-50 employees · Wholesale

United Kingdom

3.0

21 Apr 2026

Worth it to not think about payroll

Decades of bureau experience shows in how little goes wrong. That said, the software itself is less slick than the modern cloud tools and changes go through the bureau rather than being instant.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months34 found this helpful

Mohammed Sinclair

HR manager · 201-500 employees · Hospitality

United Kingdom

4.0

15 Apr 2026

Good if you would rather outsource

Handing payroll over entirely was the best decision we made. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

Handing payroll over entirely was the best decision we made.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months21 found this helpful

Neil Vaughan

Practice manager · 1-10 employees · Legal services

United Kingdom

5.0

12 Apr 2026

The advice line earns its keep

The employment law advice has saved us more than the fee twice now, and the pay run just happens and we approve it. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months25 found this helpful

Peter Mackenzie

Payroll manager · 201-500 employees · Charity and non-profit

United Kingdom

5.0

4 Apr 2026

Payroll off our desk for good

Handing payroll over entirely was the best decision we made, and the employment law advice has saved us more than the fee twice now. No complaints so far.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months27 found this helpful

Stephen Devlin

Group financial controller · 501-1000 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

5.0

2 Apr 2026

Reliable managed service

The employment law advice has saved us more than the fee twice now, and the pay run just happens and we approve it. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years22 found this helpful

Freya Cavendish

HR manager · 201-500 employees · Fitness and leisure

United Kingdom

4.0

28 Mar 2026

Good if you would rather outsource

The employment law advice has saved us more than the fee twice now, and the pay run just happens and we approve it. A managed service costs more than running it yourself, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months15 found this helpful

Sophie Ashworth

HR manager · 51-200 employees · IT services

United Kingdom

5.0

27 Mar 2026

Good if you would rather outsource

The employment law advice has saved us more than the fee twice now, and the pay run just happens and we approve it. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months38 found this helpful

Katie Ellery

Founder · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

23 Mar 2026

Reliable managed service

Handing payroll over entirely was the best decision we made, and the pay run just happens and we approve it. No complaints so far.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months12 found this helpful

James Adeyemi

Founder · 1-10 employees · IT services

United Kingdom

4.0

21 Mar 2026

Reliable managed service

The employment law advice has saved us more than the fee twice now, and the pay run just happens and we approve it. A managed service costs more than running it yourself, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years36 found this helpful

Richard Vaughan

Practice manager · 11-50 employees · Veterinary

LinkedIn verifiedUnited Kingdom

3.0

9 Mar 2026

Reliable managed service

The pay run just happens and we approve it. That said, you give up some direct control by outsourcing and changes go through the bureau rather than being instant.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months4 found this helpful