Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews

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Ratings by dimension

Ease of use3.9
Value3.8
Support3.9
Features3.8

Rating distribution

5 stars
86
4 stars
75
3 stars
34
2 stars
22
1 star
8

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Verified reviews for Moorepay

225 reviews matching your filters

Bethany Sandhu

Sole trader · 1-10 employees · Engineering

United Kingdom

4.0

12 May 2024

Good if you would rather outsource

Decades of bureau experience shows in how little goes wrong. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months38 found this helpful

Michael Nowak

Director · 1-10 employees · Wholesale

LinkedIn verifiedUnited Kingdom

4.0

10 May 2024

Good if you would rather outsource

Decades of bureau experience shows in how little goes wrong. Only real gripe is that you give up some direct control by outsourcing.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years3 found this helpful

Peter Middleton

Practice manager · 1-10 employees · Property and lettings

United Kingdom

5.0

8 May 2024

Worth it to not think about payroll

They deal with HMRC so we never have to. The pay run just happens and we approve it.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months18 found this helpful

Christopher Nasir

Sole trader · 11-50 employees · Legal services

United Kingdom

5.0

5 May 2024

Reliable managed service

The pay run just happens and we approve it. The employment law advice has saved us more than the fee twice now.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years15 found this helpful

Simon Begum

Owner · 1-10 employees · Healthcare

United Kingdom

5.0

4 May 2024

Payroll off our desk for good

The employment law advice has saved us more than the fee twice now, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

You give up some direct control by outsourcing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months2 found this helpful

Thomas Kowalski

Group financial controller · 1000+ employees · Wholesale

United Kingdom

2.0

3 May 2024

The advice line earns its keep

You give up some direct control by outsourcing, and the software itself is less slick than the modern cloud tools. The pay run just happens and we approve it, which is about the only positive.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years36 found this helpful

Richard Bramley

Head of finance · 1000+ employees · Engineering

United Kingdom

5.0

29 Apr 2024

Payroll off our desk for good

Handing payroll over entirely was the best decision we made. The employment law advice has saved us more than the fee twice now.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months5 found this helpful

Bethany Fairbanks

Founder · 11-50 employees · Legal services

United Kingdom

2.0

18 Apr 2024

Good if you would rather outsource

You give up some direct control by outsourcing, and a managed service costs more than running it yourself. They deal with HMRC so we never have to, which is about the only positive.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 1-2 years2 found this helpful

Helen Quinn

Founder · 1-10 employees · Hospitality

United Kingdom

5.0

16 Apr 2024

The advice line earns its keep

The employment law advice has saved us more than the fee twice now, and they deal with HMRC so we never have to. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years29 found this helpful

Aisha Sandhu

Financial controller · 51-200 employees · Fitness and leisure

United Kingdom

5.0

16 Apr 2024

Payroll off our desk for good

The pay run just happens and we approve it, and the employment law advice has saved us more than the fee twice now. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months21 found this helpful