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Moorepay

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A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

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Verified reviews for Moorepay

225 reviews matching your filters

Martin Colquhoun

Company secretary · 51-200 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
4.0

14 Apr 2024

Reliable managed service

Decades of bureau experience shows in how little goes wrong. Only real gripe is that you give up some direct control by outsourcing.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months31 found this helpful

Martin Quinn

Company secretary · 51-200 employees · Recruitment

United Kingdom
2.0

11 Apr 2024

Takes the stress away

The software itself is less slick than the modern cloud tools, and a managed service costs more than running it yourself. The employment law advice has saved us more than the fee twice now, which is about the only positive.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
2.0
Value for money
1.0
Customer service
2.0
Functionality
1.0
Used for 1-2 years23 found this helpful

Mark Radcliffe

Operations manager · 201-500 employees · Marketing and advertising

United Kingdom
3.0

9 Apr 2024

Worth it to not think about payroll

Mixed. The employment law advice has saved us more than the fee twice now, but a managed service costs more than running it yourself.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 2+ years28 found this helpful

Callum Mackenzie

Practice manager · 11-50 employees · Marketing and advertising

United Kingdom
3.0

6 Apr 2024

Takes the stress away

Mixed. Decades of bureau experience shows in how little goes wrong, but changes go through the bureau rather than being instant.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

Changes go through the bureau rather than being instant.

Ease of use
4.0
Value for money
2.0
Customer service
2.0
Functionality
4.0
Used for 1-2 years39 found this helpful

Fiona Mackenzie

Sole trader · 11-50 employees · Marketing and advertising

United Kingdom
4.0

4 Apr 2024

Payroll off our desk for good

Handing payroll over entirely was the best decision we made. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

Handing payroll over entirely was the best decision we made.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months21 found this helpful

Alan Ellery

Owner · 1-10 employees · Marketing and advertising

United Kingdom
5.0

24 Mar 2024

Takes the stress away

Decades of bureau experience shows in how little goes wrong, and the employment law advice has saved us more than the fee twice now. No complaints so far.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years36 found this helpful

Fiona Osei

Founder · 1-10 employees · Logistics and transport

United Kingdom
5.0

23 Mar 2024

Reliable managed service

The employment law advice has saved us more than the fee twice now, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months17 found this helpful

Alan Baptiste

Practice manager · 1-10 employees · Manufacturing

United Kingdom
5.0

19 Mar 2024

Worth it to not think about payroll

Handing payroll over entirely was the best decision we made, and they deal with HMRC so we never have to. No complaints so far.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years14 found this helpful

Daniel Ainsley

Company secretary · 201-500 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
5.0

18 Mar 2024

Reliable managed service

The pay run just happens and we approve it, and the employment law advice has saved us more than the fee twice now. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

Changes go through the bureau rather than being instant.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months31 found this helpful

Katie Nowak

Sole trader · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
2.0

13 Mar 2024

Good if you would rather outsource

A managed service costs more than running it yourself, and changes go through the bureau rather than being instant. The employment law advice has saved us more than the fee twice now, which is about the only positive.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
1.0
Used for 6-12 months26 found this helpful