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Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

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Verified reviews for Moorepay

225 reviews matching your filters

Sarah Kowalski

Sole trader · 1-10 employees · Logistics and transport

United Kingdom
4.0

3 Jun 2024

Takes the stress away

They deal with HMRC so we never have to. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years

Amy Adeyemi

Sole trader · 1-10 employees · Recruitment

United Kingdom
4.0

1 Jun 2024

The advice line earns its keep

They deal with HMRC so we never have to, and handing payroll over entirely was the best decision we made. The software itself is less slick than the modern cloud tools, but we live with it.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months10 found this helpful

Bethany Pemberton

Company secretary · 51-200 employees · Recruitment

United Kingdom
5.0

31 May 2024

Worth it to not think about payroll

Handing payroll over entirely was the best decision we made, and the pay run just happens and we approve it. No complaints so far.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months12 found this helpful

Martin Dunmore

Owner · 1-10 employees · Manufacturing

United Kingdom
4.0

30 May 2024

Takes the stress away

The employment law advice has saved us more than the fee twice now, and handing payroll over entirely was the best decision we made. Changes go through the bureau rather than being instant, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years14 found this helpful

Laura Vaughan

Founder · 11-50 employees · Marketing and advertising

United Kingdom
4.0

29 May 2024

Good if you would rather outsource

Decades of bureau experience shows in how little goes wrong, and they deal with HMRC so we never have to. Changes go through the bureau rather than being instant, but we live with it.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

Changes go through the bureau rather than being instant.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years34 found this helpful

Ruth Halliwell

Practice manager · 11-50 employees · Charity and non-profit

United Kingdom
1.0

27 May 2024

The advice line earns its keep

A managed service costs more than running it yourself. The software itself is less slick than the modern cloud tools. Looking at alternatives.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years20 found this helpful

Mark Osei

Bookkeeper · 1-10 employees · Engineering

United Kingdom
3.0

26 May 2024

Worth it to not think about payroll

Handing payroll over entirely was the best decision we made. That said, you give up some direct control by outsourcing and a managed service costs more than running it yourself.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years21 found this helpful

Megan Ferreira

Sole trader · 1-10 employees · Hospitality

United Kingdom
5.0

23 May 2024

Worth it to not think about payroll

They deal with HMRC so we never have to, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

They deal with HMRC so we never have to.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months3 found this helpful

Andrew Nasir

Owner · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom
4.0

21 May 2024

Worth it to not think about payroll

They deal with HMRC so we never have to. Only real gripe is that you give up some direct control by outsourcing.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months36 found this helpful

Mark Quinn

Owner · 1-10 employees · Logistics and transport

United Kingdom
4.0

13 May 2024

Reliable managed service

Handing payroll over entirely was the best decision we made. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

Handing payroll over entirely was the best decision we made.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for 2+ years29 found this helpful