Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews

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Ratings by dimension

Ease of use3.9
Value3.8
Support3.9
Features3.8

Rating distribution

5 stars
86
4 stars
75
3 stars
34
2 stars
22
1 star
8

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Verified reviews for Moorepay

225 reviews matching your filters

Bethany Bhatti

Sole trader · 1-10 employees · Recruitment

United Kingdom

4.0

5 Jul 2024

Worth it to not think about payroll

The employment law advice has saved us more than the fee twice now, and the pay run just happens and we approve it. A managed service costs more than running it yourself, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years29 found this helpful

Emma Halliwell

Owner · 1-10 employees · Hospitality

United Kingdom

5.0

2 Jul 2024

Good if you would rather outsource

The employment law advice has saved us more than the fee twice now, and decades of bureau experience shows in how little goes wrong. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years39 found this helpful

Rachel Begum

HR manager · 51-200 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

30 Jun 2024

Takes the stress away

The pay run just happens and we approve it. Only real gripe is that a managed service costs more than running it yourself.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months5 found this helpful

Owen Ashworth

Sole trader · 1-10 employees · Veterinary

United Kingdom

5.0

30 Jun 2024

Reliable managed service

Decades of bureau experience shows in how little goes wrong, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years5 found this helpful

Katie Vaughan

Payroll manager · 201-500 employees · Engineering

United Kingdom

4.0

27 Jun 2024

Takes the stress away

Handing payroll over entirely was the best decision we made. Only real gripe is that you give up some direct control by outsourcing.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years34 found this helpful

Thomas Kaur

Director · 11-50 employees · Manufacturing

United Kingdom

1.0

24 Jun 2024

Payroll off our desk for good

A managed service costs more than running it yourself. You give up some direct control by outsourcing. Looking at alternatives.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years21 found this helpful

Megan Mackenzie

Practice manager · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

4.0

23 Jun 2024

Takes the stress away

The employment law advice has saved us more than the fee twice now. Only real gripe is that changes go through the bureau rather than being instant.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months31 found this helpful

Thomas Adeyemi

Office manager · 1-10 employees · Veterinary

United Kingdom

5.0

11 Jun 2024

Reliable managed service

Decades of bureau experience shows in how little goes wrong, and they deal with HMRC so we never have to. No complaints so far.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years28 found this helpful

Jodie Thornley

Office manager · 11-50 employees · Charity and non-profit

United Kingdom

3.0

8 Jun 2024

Payroll off our desk for good

They deal with HMRC so we never have to. That said, changes go through the bureau rather than being instant and you give up some direct control by outsourcing.

Pros

They deal with HMRC so we never have to.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 4.0

Used for Less than 6 months28 found this helpful

Sophie Bhatti

Sole trader · 1-10 employees · Retail

United Kingdom

5.0

6 Jun 2024

Good if you would rather outsource

Handing payroll over entirely was the best decision we made. They deal with HMRC so we never have to.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years15 found this helpful