Skip to content
Moorepay logo

Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

Filter reviews

Verified reviews for Moorepay

225 reviews matching your filters

Freya Thornley

Company secretary · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom
5.0

20 Aug 2024

Reliable managed service

Handing payroll over entirely was the best decision we made. The pay run just happens and we approve it.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years29 found this helpful

Gareth Thornley

Bookkeeper · 1-10 employees · Healthcare

United Kingdom
4.0

10 Aug 2024

Reliable managed service

The employment law advice has saved us more than the fee twice now. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years13 found this helpful

Sarah Sinclair

Financial controller · 51-200 employees · Professional services

United Kingdom
3.0

3 Aug 2024

Reliable managed service

Mixed. Handing payroll over entirely was the best decision we made, but changes go through the bureau rather than being instant.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months12 found this helpful

Robert Cavendish

Bookkeeper · 11-50 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
4.0

31 Jul 2024

Worth it to not think about payroll

The pay run just happens and we approve it, and the employment law advice has saved us more than the fee twice now. The software itself is less slick than the modern cloud tools, but we live with it.

Pros

The pay run just happens and we approve it.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
5.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months17 found this helpful

Ruth Nowak

Director · 11-50 employees · Professional services

United Kingdom
5.0

29 Jul 2024

Worth it to not think about payroll

The pay run just happens and we approve it, and decades of bureau experience shows in how little goes wrong. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years24 found this helpful

Megan Trelawny

Sole trader · 1-10 employees · Charity and non-profit

United Kingdom
2.0

23 Jul 2024

Reliable managed service

Changes go through the bureau rather than being instant, and a managed service costs more than running it yourself. Decades of bureau experience shows in how little goes wrong, which is about the only positive.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

Changes go through the bureau rather than being instant.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years12 found this helpful

Gareth Devlin

Office manager · 1-10 employees · Wholesale

United Kingdom
4.0

20 Jul 2024

Takes the stress away

The employment law advice has saved us more than the fee twice now, and they deal with HMRC so we never have to. Changes go through the bureau rather than being instant, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months2 found this helpful

Christopher Ellery

Director · 11-50 employees · Engineering

United Kingdom
5.0

18 Jul 2024

Worth it to not think about payroll

They deal with HMRC so we never have to. Handing payroll over entirely was the best decision we made.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months5 found this helpful

Rachel Pemberton

Operations manager · 51-200 employees · Food and beverage

United Kingdom
5.0

14 Jul 2024

Payroll off our desk for good

The pay run just happens and we approve it, and they deal with HMRC so we never have to. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months14 found this helpful

Jodie Bramley

Financial controller · 51-200 employees · Manufacturing

United Kingdom
5.0

9 Jul 2024

Good if you would rather outsource

Handing payroll over entirely was the best decision we made. They deal with HMRC so we never have to.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years13 found this helpful