Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews

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Ratings by dimension

Ease of use3.9
Value3.8
Support3.9
Features3.8

Rating distribution

5 stars
86
4 stars
75
3 stars
34
2 stars
22
1 star
8

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Verified reviews for Moorepay

225 reviews matching your filters

Paul Baptiste

Owner · 11-50 employees · Engineering

United Kingdom

5.0

15 Oct 2024

The advice line earns its keep

Decades of bureau experience shows in how little goes wrong, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years20 found this helpful

Laura Wexford

Founder · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

13 Oct 2024

The advice line earns its keep

The employment law advice has saved us more than the fee twice now. They deal with HMRC so we never have to.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

You give up some direct control by outsourcing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months18 found this helpful

Sarah Halliwell

Finance manager · 51-200 employees · Wholesale

United Kingdom

5.0

6 Oct 2024

Payroll off our desk for good

Handing payroll over entirely was the best decision we made. Decades of bureau experience shows in how little goes wrong.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months6 found this helpful

David Bhatti

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

2.0

4 Oct 2024

Reliable managed service

You give up some direct control by outsourcing, and the software itself is less slick than the modern cloud tools. They deal with HMRC so we never have to, which is about the only positive.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use: 1.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years14 found this helpful

Callum Vaughan

Office manager · 1-10 employees · Education

United Kingdom

5.0

3 Oct 2024

Takes the stress away

The pay run just happens and we approve it, and the employment law advice has saved us more than the fee twice now. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months15 found this helpful

Katie Nowak

Payroll manager · 51-200 employees · Wholesale

United Kingdom

2.0

1 Oct 2024

Worth it to not think about payroll

Changes go through the bureau rather than being instant, and a managed service costs more than running it yourself. Handing payroll over entirely was the best decision we made, which is about the only positive.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 2.0
Value for money: 2.0
Customer service: 1.0
Functionality: 3.0

Used for 6-12 months31 found this helpful

Kevin Kaur

Director · 1-10 employees · Legal services

United Kingdom

4.0

30 Sep 2024

Good if you would rather outsource

The pay run just happens and we approve it. Only real gripe is that the software itself is less slick than the modern cloud tools.

Pros

The pay run just happens and we approve it.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years33 found this helpful

Owen Patel

Office manager · 1-10 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

5.0

7 Sep 2024

Good if you would rather outsource

The employment law advice has saved us more than the fee twice now. They deal with HMRC so we never have to.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful

Charlotte Sandhu

Bookkeeper · 1-10 employees · Education

United Kingdom

4.0

5 Sep 2024

Takes the stress away

The pay run just happens and we approve it, and they deal with HMRC so we never have to. A managed service costs more than running it yourself, but we live with it.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years2 found this helpful

Hannah Rhodes

Bookkeeper · 11-50 employees · Marketing and advertising

United Kingdom

4.0

2 Sep 2024

Worth it to not think about payroll

Decades of bureau experience shows in how little goes wrong. Only real gripe is that you give up some direct control by outsourcing.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months30 found this helpful