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Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

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Verified reviews for Moorepay

225 reviews matching your filters

Rebecca Adeyemi

Systems accountant · 1000+ employees · Engineering

United Kingdom
3.0

29 Nov 2024

Good if you would rather outsource

Mixed. They deal with HMRC so we never have to, but changes go through the bureau rather than being instant.

Pros

They deal with HMRC so we never have to.

Cons

Changes go through the bureau rather than being instant.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months16 found this helpful

Neil Sinclair

Owner · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom
5.0

28 Nov 2024

Good if you would rather outsource

They deal with HMRC so we never have to, and the pay run just happens and we approve it. No complaints so far.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months24 found this helpful

Paul Middleton

Sole trader · 1-10 employees · IT services

United Kingdom
5.0

25 Nov 2024

Reliable managed service

The pay run just happens and we approve it. They deal with HMRC so we never have to.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months24 found this helpful

Megan Holloway

Company secretary · 201-500 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

24 Nov 2024

Payroll off our desk for good

Decades of bureau experience shows in how little goes wrong. They deal with HMRC so we never have to.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years24 found this helpful

Laura Radcliffe

Practice manager · 11-50 employees · Education

United Kingdom
5.0

19 Nov 2024

Worth it to not think about payroll

The pay run just happens and we approve it, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

Changes go through the bureau rather than being instant.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years28 found this helpful

Priya Baptiste

Finance director · 501-1000 employees · Marketing and advertising

United Kingdom
3.0

12 Nov 2024

Worth it to not think about payroll

Mixed. The pay run just happens and we approve it, but a managed service costs more than running it yourself.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use
2.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years11 found this helpful

Simon Cavendish

Operations manager · 201-500 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
2.0

4 Nov 2024

Worth it to not think about payroll

Changes go through the bureau rather than being instant, and the software itself is less slick than the modern cloud tools. The employment law advice has saved us more than the fee twice now, which is about the only positive.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months11 found this helpful

Paul Pemberton

Systems accountant · 1000+ employees · Construction

United Kingdom
1.0

27 Oct 2024

Worth it to not think about payroll

The software itself is less slick than the modern cloud tools. A managed service costs more than running it yourself. Looking at alternatives.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 6-12 months37 found this helpful

Eleanor Sandhu

Office manager · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom
5.0

23 Oct 2024

Good if you would rather outsource

They deal with HMRC so we never have to. Decades of bureau experience shows in how little goes wrong.

Pros

They deal with HMRC so we never have to.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months15 found this helpful

Ruth Lockhart

Operations manager · 51-200 employees · Marketing and advertising

United Kingdom
5.0

21 Oct 2024

The advice line earns its keep

Handing payroll over entirely was the best decision we made, and the pay run just happens and we approve it. No complaints so far.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months19 found this helpful