Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews

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Ratings by dimension

Ease of use3.9
Value3.8
Support3.9
Features3.8

Rating distribution

5 stars
86
4 stars
75
3 stars
34
2 stars
22
1 star
8

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Verified reviews for Moorepay

225 reviews matching your filters

Christopher Ainsley

Financial controller · 51-200 employees · Accounting

United Kingdom

3.0

16 Feb 2025

Takes the stress away

They deal with HMRC so we never have to. That said, the software itself is less slick than the modern cloud tools and a managed service costs more than running it yourself.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months4 found this helpful

Katie Middleton

Founder · 1-10 employees · Wholesale

United Kingdom

3.0

4 Feb 2025

Reliable managed service

They deal with HMRC so we never have to. That said, you give up some direct control by outsourcing and changes go through the bureau rather than being instant.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months15 found this helpful

Zoe Cavendish

Finance manager · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom

5.0

2 Feb 2025

Takes the stress away

The pay run just happens and we approve it, and decades of bureau experience shows in how little goes wrong. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years20 found this helpful

Mark Ferreira

Bookkeeper · 1-10 employees · Construction

United Kingdom

4.0

29 Jan 2025

Takes the stress away

Handing payroll over entirely was the best decision we made, and the employment law advice has saved us more than the fee twice now. The software itself is less slick than the modern cloud tools, but we live with it.

Pros

Handing payroll over entirely was the best decision we made.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months30 found this helpful

Rebecca Halliwell

Company secretary · 201-500 employees · Healthcare

United Kingdom

4.0

27 Jan 2025

Takes the stress away

The pay run just happens and we approve it, and they deal with HMRC so we never have to. A managed service costs more than running it yourself, but we live with it.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months37 found this helpful

Andrew Nowak

Management accountant · 51-200 employees · Hospitality

United Kingdom

4.0

15 Jan 2025

Payroll off our desk for good

They deal with HMRC so we never have to, and the pay run just happens and we approve it. The software itself is less slick than the modern cloud tools, but we live with it.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months34 found this helpful

Rebecca Holloway

Bookkeeper · 11-50 employees · Accounting

United Kingdom

3.0

11 Jan 2025

Reliable managed service

The employment law advice has saved us more than the fee twice now. That said, a managed service costs more than running it yourself and the software itself is less slick than the modern cloud tools.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 2.0

Used for 2+ years17 found this helpful

Rebecca Begum

Finance manager · 201-500 employees · Food and beverage

United Kingdom

4.0

9 Jan 2025

The advice line earns its keep

The pay run just happens and we approve it, and handing payroll over entirely was the best decision we made. You give up some direct control by outsourcing, but we live with it.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months35 found this helpful

Thomas Sandhu

Financial controller · 201-500 employees · Construction

United Kingdom

3.0

7 Jan 2025

The advice line earns its keep

Handing payroll over entirely was the best decision we made. That said, you give up some direct control by outsourcing and the software itself is less slick than the modern cloud tools.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for 2+ years8 found this helpful

Rebecca Osei

Company secretary · 51-200 employees · Marketing and advertising

United Kingdom

5.0

4 Jan 2025

The advice line earns its keep

They deal with HMRC so we never have to. The pay run just happens and we approve it.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years7 found this helpful