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Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

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Verified reviews for Moorepay

225 reviews matching your filters

Peter Nowak

Director · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom
3.0

13 May 2025

The advice line earns its keep

The pay run just happens and we approve it. That said, you give up some direct control by outsourcing and changes go through the bureau rather than being instant.

Pros

The pay run just happens and we approve it.

Cons

You give up some direct control by outsourcing.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months7 found this helpful

Bethany Okonkwo

Practice manager · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom
1.0

11 May 2025

The advice line earns its keep

Changes go through the bureau rather than being instant. You give up some direct control by outsourcing. Looking at alternatives.

Pros

They deal with HMRC so we never have to.

Cons

Changes go through the bureau rather than being instant.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 1-2 years35 found this helpful

Ian Bhatti

Sole trader · 11-50 employees · Marketing and advertising

United Kingdom
2.0

28 Apr 2025

Payroll off our desk for good

A managed service costs more than running it yourself, and you give up some direct control by outsourcing. The pay run just happens and we approve it, which is about the only positive.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 2+ years17 found this helpful

Emma Mackenzie

Owner · 1-10 employees · Professional services

United Kingdom
2.0

12 Apr 2025

Takes the stress away

A managed service costs more than running it yourself, and you give up some direct control by outsourcing. The employment law advice has saved us more than the fee twice now, which is about the only positive.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use
2.0
Value for money
2.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years6 found this helpful

Charlotte Devlin

Operations manager · 51-200 employees · Food and beverage

United Kingdom
5.0

10 Apr 2025

Good if you would rather outsource

Handing payroll over entirely was the best decision we made. Decades of bureau experience shows in how little goes wrong.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years10 found this helpful

Adam Kowalski

Bookkeeper · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
4.0

6 Apr 2025

Worth it to not think about payroll

They deal with HMRC so we never have to, and the employment law advice has saved us more than the fee twice now. A managed service costs more than running it yourself, but we live with it.

Pros

They deal with HMRC so we never have to.

Cons

A managed service costs more than running it yourself.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months33 found this helpful

Priya Thornley

Practice manager · 1-10 employees · Recruitment

United Kingdom
4.0

3 Apr 2025

Payroll off our desk for good

The employment law advice has saved us more than the fee twice now, and handing payroll over entirely was the best decision we made. A managed service costs more than running it yourself, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

A managed service costs more than running it yourself.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years38 found this helpful

Simon Bramley

Founder · 11-50 employees · Accounting

United Kingdom
1.0

31 Mar 2025

Good if you would rather outsource

You give up some direct control by outsourcing. Changes go through the bureau rather than being instant. Looking at alternatives.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

You give up some direct control by outsourcing.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 2+ years2 found this helpful

Megan Stroud

Practice manager · 11-50 employees · Recruitment

United Kingdom
2.0

29 Mar 2025

Takes the stress away

A managed service costs more than running it yourself, and the software itself is less slick than the modern cloud tools. Decades of bureau experience shows in how little goes wrong, which is about the only positive.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

A managed service costs more than running it yourself.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 6-12 months24 found this helpful

Alan Middleton

Owner · 1-10 employees · Recruitment

LinkedIn verifiedUnited Kingdom
4.0

25 Mar 2025

Worth it to not think about payroll

Handing payroll over entirely was the best decision we made, and the employment law advice has saved us more than the fee twice now. You give up some direct control by outsourcing, but we live with it.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months38 found this helpful