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Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

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Verified reviews for Moorepay

225 reviews matching your filters

Robert Kaur

Practice manager · 1-10 employees · Manufacturing

United Kingdom
5.0

12 Jun 2025

The advice line earns its keep

The pay run just happens and we approve it. They deal with HMRC so we never have to.

Pros

The pay run just happens and we approve it.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years21 found this helpful

Megan Nowak

Payroll manager · 201-500 employees · Retail

United Kingdom
3.0

11 Jun 2025

The advice line earns its keep

The employment law advice has saved us more than the fee twice now. That said, the software itself is less slick than the modern cloud tools and changes go through the bureau rather than being instant.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years23 found this helpful

Sarah Baptiste

Bookkeeper · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
4.0

7 Jun 2025

Good if you would rather outsource

The employment law advice has saved us more than the fee twice now, and they deal with HMRC so we never have to. You give up some direct control by outsourcing, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

You give up some direct control by outsourcing.

Ease of use
3.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months29 found this helpful

Katie Nowak

Financial controller · 51-200 employees · Healthcare

United Kingdom
4.0

6 Jun 2025

The advice line earns its keep

Decades of bureau experience shows in how little goes wrong, and handing payroll over entirely was the best decision we made. You give up some direct control by outsourcing, but we live with it.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years31 found this helpful

Adam Sinclair

Office manager · 1-10 employees · IT services

United Kingdom
5.0

3 Jun 2025

Payroll off our desk for good

Decades of bureau experience shows in how little goes wrong, and they deal with HMRC so we never have to. No complaints so far.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

Changes go through the bureau rather than being instant.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months33 found this helpful

Sarah Vaughan

Practice manager · 1-10 employees · Professional services

United Kingdom
5.0

30 May 2025

Payroll off our desk for good

The employment law advice has saved us more than the fee twice now, and they deal with HMRC so we never have to. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months13 found this helpful

Stephen Fairbanks

Practice manager · 1-10 employees · Manufacturing

United Kingdom
5.0

26 May 2025

Good if you would rather outsource

They deal with HMRC so we never have to, and decades of bureau experience shows in how little goes wrong. No complaints so far.

Pros

They deal with HMRC so we never have to.

Cons

You give up some direct control by outsourcing.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years33 found this helpful

Priya Bramley

Practice manager · 11-50 employees · Hospitality

United Kingdom
4.0

25 May 2025

Good if you would rather outsource

The employment law advice has saved us more than the fee twice now, and they deal with HMRC so we never have to. You give up some direct control by outsourcing, but we live with it.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

You give up some direct control by outsourcing.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months3 found this helpful

Simon Nasir

Head of finance · 501-1000 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
5.0

16 May 2025

The advice line earns its keep

Handing payroll over entirely was the best decision we made, and the employment law advice has saved us more than the fee twice now. No complaints so far.

Pros

Handing payroll over entirely was the best decision we made.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years28 found this helpful

Sarah Pemberton

Founder · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom
3.0

15 May 2025

Worth it to not think about payroll

Handing payroll over entirely was the best decision we made. That said, changes go through the bureau rather than being instant and a managed service costs more than running it yourself.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months28 found this helpful